Fire Alarm Division Manager

About the role

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Fire Alarm Install & Service Supervisor is a role with full responsibility for employees, projects, and operational outcomes. This position is accountable for workforce leadership, including hiring, performance management, discipline, directing work, and approving timecards. The Supervisor ensures successful execution of fire alarm operations, drives productivity and quality, and supports the development of team members.

Responsibilities

• Provide full management oversight of fire alarm installation & service teams, including hiring, onboarding, training, performance management, and discipline.
• Direct and coordinate daily work activities of technicians, leads, and field staff.
• Oversee multiple projects to ensure work is completed safely, on time, and in compliance with applicable codes and company standards.
• Approve employee timecards, manage schedules, and allocate workforce resources effectively.
• Monitor operational performance, productivity, and quality across assigned teams and projects.
• Ensure adherence to company safety policies and regulatory requirements.
• Collaborate with project managers, customers, and internal stakeholders to ensure successful project delivery.
• Support employee development through coaching, mentoring, and performance feedback.
• Review and maintain accurate job documentation, reports, and system records.
• Utilize service management, inspection, and workforce management systems for scheduling, reporting, and operational oversight.
• Provide field support in extenuating circumstances as needed.
• Travel to job sites as required.
• Other duties as assigned by management.