Fine Dining Server - The Reserve

Responsibilities

• Welcome guests with a warm smile at your designated area!
• Take the opportunity to engage them and, when the moment calls for it, gather their entree orders with enthusiasm.
• Ensure that every interaction is filled with inviting communication and a sprinkle of excitement!
• Inform guests of any specials and has a thorough understanding of the beverage and food menu to answer any questions the guest may have.
• Monitor tables closely and be attentive to guests’ needs
• Clear empty plates and glasses from tables and place quickly in bus carts
• Prepare silverware neatly and quickly at table.
• Clean area when finished preparing.
• Ensure Guests' order is accurately recorded in a timely manner.
• Deliver food to guests within and outside of your section.
• Check back with guests, provide refills and pre-bus throughout the guest experience.
• Responsible for complete set up, stocking and service of assigned area.
• Areas assigned should be neat, clean and organized at all times.
• Follows all established uniform guidelines and appearance standards.
• Assists in all aspects of operation when necessary.
• Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same.
• Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
• Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures
• Adheres to all department and company policies and procedures.
• Performs all related duties as assigned.
• Must be punctual, have good work ethics, and be a reliable person with a can-do positive attitude.
• Must be flexible with schedule to work holidays and weekends.

Qualifications

• High school diploma or equivalent required.
• Deep understanding of wine pairings and to offer thoughtful drink suggestions that complement various dishes and occasions.
• Must be able to stand for entire shift.
• Working in a restaurant environment, such as a steakhouse or fine dining establishment, is required.
• Knowledge of wines, drinks, recipes, and garnishes.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Ability to perform basic/intermediate math skills.
• Ability to operate point of sale systems.
• Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management.
• Must be able to work individually and as part of a team in collaboration with others.
• Excellent customer service skills.
• Availability must include evenings, holidays, and weekends.

Additional Requirements

• Neat and clean appearance are expected at all times.
• Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust.
• Must be able to lift up to 50 lbs. and carry objects weighting up to 50 lbs.
• Position requires 100% standing, 100% walking.
• Requires frequent bending, pushing, twisting, kneeling, climbing, stooping and reaching overhead.
• Must be able to respond to touch, speech, smell, aural and visual cues.
• Must be able to work in a fast-paced environment involving constant internal and external customer contact.

Pay & Benefits

$9.00 per hour.

Employment Type – Part Time

Shift Details Swing Shift: 3:00 pm -11:30 pm (Thursday – Sunday)

Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.