Financial Systems Support Analyst

About the Role

This position provides technical and functional support for the firm's Aderant financial systems and related applications, including time entry, cost recovery, and financial reporting. The role involves troubleshooting issues, ensuring system stability, performing routine maintenance, and developing and executing ad hoc SQL queries.

Responsibilities

• Provide daily technical and functional support for Aderant financial system and associated systems.
• Escalate complex issues to senior analysts or vendor as needed.
• Document issues, resolutions, and support procedures.
• Assist users with system navigation, functionality, and troubleshooting.
• Respond to user inquiries and issues in a timely and professional manner.
• Ensure data integrity and accuracy within the Aderant system and associated systems.
• Develop and execute ad hoc SQL queries for data analysis and reporting.
• Detect and correct cost recovery upload errors.
• Run standard SSRS reports and assist with ad hoc reporting requests.
• Develop and maintain SQL queries, SSRS reports, dashboards, and Power BI reports.
• Analyze financial data to support business decisions.
• Create ad hoc reports for Business Finance group.

Requirements

• A degree-level qualification in computing.
• 3+ years of experience supporting Aderant Expert or other professional services practice management software; experience in the legal industry is a plus.
• Experience with SSRS and/or Power BI.
• Experience supporting financial system integrations and API.
• Strong analytical and troubleshooting skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience with Aderant Framework or other legal financial systems.
• Knowledge of Chrome River, Intapp Time, Legal360 or similar legal applications.
• Experience supporting large, multi-office law firms.

Pay

Salary range is $120,000 - $150,000, with exact compensation varying based on skills and experience.