Financial Systems Business Analyst

About the role

INDUS is a 100% employee‑owned, customer‑focused government services provider with expertise in engineering, information technology, cybersecurity, program/financial management, logistics, and data analytics. The Financial Systems Business Analyst will serve as a functional subject‑matter expert for Navy financial systems, supporting the USFFC Financial Management Community through system expertise, business and data analysis, requirements gathering, reporting, training, and audit‑readiness initiatives. This position is located in Norfolk, VA and reports to the Program Manager on the United States Fleet Forces Command (USFFC) Financial Management Support Services (FMSS) contract.

Responsibilities

• Act as the primary liaison between financial users and enterprise financial systems (Navy ERP and legacy systems such as SABRS and CFMS), ensuring system use aligns with financial policy and operational requirements.
• Provide Tier I functional support for financial system users via a ticketing system, focusing on business‑process issues, data accuracy, access requests, and financial transaction support.
• Analyze and resolve financial system issues related to budget execution, accounting, funds control, and reporting in accordance with established financial policies and procedures.
• Support month‑end, quarter‑end, and year‑end financial close activities by assisting users with system transactions, reconciliations, and issue resolution.
• Maintain and update user access, roles, and supervisor relationships in Navy ERP and the Naval Identity Service (NIS) based on approved requests.
• Identify trends in user inquiries and system issues to recommend process improvements, training enhancements, and documentation updates.
• Develop, update, and maintain Standard Operating Procedures (SOPs), Process Activity Streams (PAS), and job aids related to financial system usage and business processes.
• Provide training, briefings, and functional guidance to financial managers, analysts, and program personnel at the command and lower‑echelon levels.
• Participate in meetings and working groups to explain financial system functionality, policy impacts, and process changes to stakeholders.
• Support audit‑readiness initiatives by assisting with documentation, system controls validation, and data integrity reviews.
• Collaborate with functional leads, program offices, and external stakeholders to improve financial system effectiveness and user adoption.
• Document system issues, resolutions, and user guidance using approved knowledge‑management tools.
• Perform other duties as assigned in support of USFFC financial management operations, including bid and proposal support when requested.

Required Qualifications

• Active Secret clearance.
• Bachelor’s degree from an accredited university (or an additional 4 years of related experience or a relevant professional certification may be substituted).
• Two (2) years of experience working with ERP or comparable DoD financial management systems, financial data, business processes, or systems analysis.
• Self‑motivated, strong technical skills, and customer‑oriented.
• Ability to clearly communicate complex ideas verbally, in writing, and through data visualizations.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and web‑enabled collaboration platforms.
• Demonstrated ability to analyze, organize, and interpret data to identify trends, discrepancies, and opportunities for process improvement.
• Basic computer literacy and data‑entry skills.
• Strong proficiency in Excel and data analysis preferred.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Problem‑solving and analytical skills.
• Strong time‑management skills.
• Ability to work in a fast‑paced, changing, and challenging environment.
• Legal authorization to work in the United States without employer sponsorship now or in the future.

Desired Qualifications

• Experience supporting Tier 1 Help Desk requirements for ERP or comparable DoD financial management systems.
• Knowledge of United States Fleet Forces Command (USFFC).
• Experience analyzing financial or operational data, developing reports, or supporting data‑driven business decisions.
• Experience with business process analysis, requirements gathering, data validation, or process improvement.

Physical Requirements

• Must be able to remain seated in a stationary position 50 % of the time.
• Must also be able to alternate between sitting, standing, and walking.

Compensation

The expected base pay range for this position is $57,000 – $70,000. Pay is determined based on job‑related knowledge, skills, work location, education, training, and certifications.

Benefits

• Corporate 401(k) plan.
• Employee Stock Ownership Plan (ESOP).
• Performance‑based bonuses and other rewards.
• Competitive compensation package with a strong pay‑for‑performance approach.