Financial Support Specialist

Job Summary

The Financial Support Specialist at United Way of King County works with donor contributions and constituent data, preparing and processing information for internal or external customers.

Essential Duties

• Takes responsibility for grant input and output activity associated with donor contributions.
• Prepares monthly designation payout data and designation payments on behalf of major donors.
• Analyzes pledge receivables for collection, coordinates collection follow-up with companies and third-party processors, and coordinates such efforts with teammates and colleagues.
• Prepares and/or extracts, transforms, and loads constituent and contribution data from external sources for further processing.
• Receives, analyzes, prepares, audits, and routes incoming pledges, cash, checks, EFTs, and contribution data files for processing based on review of open pledges receivable, processing requirements, information from internal data systems, and data downloaded from external web portals.
• Prepares deposits of cash and checks, enters contribution and related information into electronic forms on behalf of donors as needed, extracts, manipulates, and standardizes electronic data files to prepare for support processing, submits requests for gift, pledge, and payment adjustments, and tracks follow-through.
• Maintains and updates donor and agency accounts, company processing expectations, and other constituent or contribution related information in data management systems/databases using a variety of methods.
• Recommends and implements improvements to enhance donor and customer experiences and operational efficiency.
• Performs QA and takes steps to mitigate errors in gift and constituent data based on ongoing review of data integrity.
• Prepares reconciliations, reports, and analysis related to donor gifts and related data sets for internal and external use and to support business decisions.

Knowledge, Skills, and Abilities

• Demonstrated understanding of social and racial justice and equity, with a proven commitment to apply racial and economic justice lenses in both personal and workplace contexts.
• Lived experience and/or demonstrated professional skills working within a diverse work environment.
• Demonstrated detail orientation with strong analytical, problem-solving, and decision-making skills.
• Proven effective time management and organizational skills.
• Proven excellent verbal and written communication skills.
• Demonstrated ability to prioritize independently based on team goals and customer expectations.
• Demonstrated ability to synthesize information.
• Demonstrated ability to work collaboratively in a rapidly changing team environment.

Education and/or Experience

• Bachelor’s degree, or equivalent, in business administration, accounting, or a related field.
• At least three years’ experience in data analysis and data processing.
• Cash handling experiences preferred.
• Demonstrated competence with office technology, the Internet, CRM systems, and solid skills with MS Excel and the Microsoft Office suite.
• Two to three years of experience in nonprofit fundraising, account management, and/or related experience preferred.
• Experience working at another United Way is helpful but not required.

Additional Information

• United Way of King County offers opportunities to work with smart, passionate, and enthusiastic team members and volunteers.
• Ongoing collaboration with diverse staff and other constituents.
• A desirable culture of high-performance expectations and accountability.
• Exciting and challenging work.
• Opportunities to help solve the community's toughest problems.
• Competitive pay is commensurate with demonstrated successful performance and experience.
• Many other benefits that we are happy to discuss with you.

Application Procedures

To apply, please click here to apply online via the following link. You will be asked to upload your resume and provide a cover letter as well as complete the United Way of King County application.