Finance Support Specialist

About the role

At Commence, we’re the start of a new age of data‑centric transformation, elevating health outcomes and powering better, more efficient processes for program and patient health. We combine quality data‑driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care. With human‑centered, healthcare‑relevant, and value‑based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. Our culture is driven by purpose, straightforward communication, and clinical domain expertise, allowing Commence to cut straight to better care.

Responsibilities

• Assist the Finance and Accounting Department with many of its administrative and clerical duties.
• Support Independent Dispute Resolution (IDR) operations, including new customer setup and maintenance of customer records.
• Serve as a point of contact for IDR customer correspondence, resolving payment, invoice, and dispute inquiries and escalating exceptions to leadership.
• Record remittance data promptly upon receipt so payments post to the correct customer and dispute case, flagging unapplied receipts for research.
• Reconcile IDR customer accounts, researching short, duplicate, and discrepant payments and maintaining supporting documentation for each dispute.
• Provide collections support, including compiling remittance details and following up on outstanding payments.
• Process AP voucher uploads and verify accuracy of supporting documentation.
• Support ad‑hoc financial and administrative projects as needed.
• Provide administrative and clerical support to the finance and accounting department.

Qualifications

• High School Diploma or GED plus two years of accounting experience; or equivalent combination of education and experience.
• Knowledge of general accounting practices.
• Working knowledge of Microsoft Office applications, including Outlook and Word.
• Strong Microsoft Excel skills, including formulas, lookups, and pivot tables.
• Ability to work accurately in high‑volume payment and remittance files.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Preferred Qualifications

• Strong customer service and interpersonal skills.
• High accuracy and attention to detail.
• Strong problem‑solving skills, ability to multi‑task, prioritize, and stay well organized.

Work Environment / Physical Demands

This is an office position in a climate‑controlled environment. Employees regularly sit, read, work on a computer, and view a screen for extended periods. Occasionally required to stand, walk, use hands and fingers, kneel, or crouch. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

$23.00‑$25.00 per hour