Financial Success Coordinator, Texas One Stop for Enrollment Services

About the role

The Financial Success Coordinator will counsel students on personal financial issues, including budget planning, credit management, and debt reduction. Provide financial literacy and financial aid information and programming to students so they can make informed decisions. Plan and lead various outreach events and activities to increase public awareness of UT Austin resources and programs while assisting families in better understanding the financial aid and financing college process.

Responsibilities

• Counsel students on personal financial issues, including budget planning, credit management, and debt reduction.
• Serve as point-of-contact and steward of financial wellness activities to university and community stakeholders.
• Plan and conduct various financial literacy and financial aid events and activities on and off campus, ensuring that stakeholder and leadership goals are met.
• Supervise the Financial Success Peer Mentor program. Plan and deliver ongoing training, provide feedback and assessment of peer mentor work. Hire peer mentors and ensure that their skills and availability meet the needs of the office.
• Assist Texas One Stop during peak periods via front counter or email to counsel students on a variety of enrollment services (i.e., financial aid, billing, academic records, registration).
• Apply critical analysis, independent discretion, and professional judgment to address a wide range of student needs and situations.
• Oversee the Financial Success digital resources. Plan and execute strategies for delivering digital content to students to meet the needs of students and leadership.
• Other related functions as assigned.

Requirements

• Bachelor's degree.
• A combination of 4 years of experience in financial counseling, student financial aid, student personnel, student services, or related experience.
• Proficiency with software including Microsoft 365 Office Suit.
• Must be organized, detail-oriented, and customer focused.
• Candidates must have superior project, communication, and time-management skills and a professional demeanor.
• Must be capable of multi-tasking in a high-stress environment.
• Must be able to prioritize work assignments to complete work within required time periods.
• Willing to work evening and weekend events as required.
• Must divest any stock or ownership interest in student loan lender before start of employment.

Qualifications

• Master’s degree.
• More than the required years of experience.
• Proficiency with software including Salesforce CRM and WaitWell.
• Extremely detail-oriented.
• Excellent interpersonal skills.
• Ability to handle stressful situations with composure.
• Knowledge of and proficiency with software including MS Word and Excel.
• Ideal candidates will be able to set priorities and manage multiple projects.
• Ability to remain productive in a fast-paced, shared space environment with frequent interruptions.
• Ability to make presentations to individuals and groups of various sizes.
• Spanish-speaking.

Skills

• Financial counseling.
• Student financial aid.
• Student personnel.
• Student services.
• Microsoft 365 Office Suite.
• Financial literacy.
• Financial aid.
• Event planning.
• Peer mentor supervision.
• Enrollment services.
• Financial aid processes.
• Budgeting.
• Credit management.
• Demand reduction.
• Financial wellness.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information.
• Financial aid programming.
• Outreach events.
• Public awareness.
• Financial aid events.
• Financial aid activities.
• Financial aid processes.
• Financial aid information