Financial Services Representative - East Meadow

About the role

As a Financial Services Representative at Teachers Federal Credit Union in East Meadow, NY, you will be responsible for providing exceptional customer service to members. Your primary duties include assisting members with account inquiries, processing transactions, and promoting credit union products and services.

Responsibilities

• Assist members with account inquiries and provide solutions to their financial needs.
• Process transactions such as deposits, withdrawals, and transfers efficiently.
• Provide educational guidance on credit union products and services to enhance member satisfaction.
• Handle member complaints and resolve issues promptly and professionally.
• Conduct regular outreach to existing members to promote additional services and products.

Requirements

• A high school diploma or equivalent is required.
• Experience in a customer service role is preferred but not mandatory.
• Strong communication skills are essential.
• Basic computer skills including proficiency in Microsoft Office applications.
• Ability to work flexible hours, including evenings and weekends.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Positive attitude and willingness to learn new products and services.
• Passion for serving the community and helping others achieve financial success.

Skills

• Customer service orientation.
• Problem-solving abilities.
• Attention to detail.
• Effective time management.

Benefits

• Comprehensive health insurance coverage.
• Paid vacation and sick leave.
• 401(k) retirement plan with employer match.
• Flexible work schedule.

Pay

The starting salary for this position is $18.50 per hour.

Schedule

This position offers a flexible schedule that includes evenings and weekends.