Financial Services Representative
Responsibilities
This branch is a Retail In-Store branch. These branches are located in Walmart, Meijer, and Kroger stores. Branch Hours: Monday - Friday: 10:00 a.m. - 7:00 p.m., Saturday: 10:00 a.m. - 3:00 p.m., Sunday: Closed.
Qualifications
- Outgoing, personable candidates.
- Professional experience, preferably 3+ years, preferably in financial sales or retail.
- Customer service experience, preferably 3+ years.
- A high school diploma/GED, preferably an Associate's in business or a related field.
- A flexible schedule.
- Team player.
Benefits
- Very competitive pay.
- Low-cost medical, dental, and vision benefit options.
- Employer-paid life and disability insurance.
- Tuition reimbursement for both Undergraduate and Graduate degree programs.
- Complimentary concierge service.
- State-of-the-art fitness center at our Lathrup Village headquarters.
- Wellness initiatives and events throughout the year.
- Loan discounts for certain secured and unsecured loans and mortgages.
- Opportunities for pay increases, incentives, and profit-sharing, based on performance.
- Onsite subsidized top-notch Cafe 26 for team members' use.
- Onsite bowling center.
About the Role
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we’re still growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture, centered around service, professionalism, and growth.
Job Description
We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager. Can you start a conversation with anyone? Do you enjoy helping people find the right solution with a smile? If so, we’ve got the perfect position for you at one of our retail in-store locations. As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. We’re a family here, so outstanding teamwork is a must. Our number one goal is to provide our members and potential new members with personalized solutions to their financial situations so they can walk out feeling happy, satisfied, and worry-free. What You’ll Do: Deliver stellar service to credit union members and potential new members. Serve as a face for our brand. Provide solutions. Follow through.
Who We Are
Michigan First Credit Union is an Equal Opportunity Employer.
Michigan First Highlights
- 500+ team members
- 32 locations spanning Grand Rapids, Jackson, Lansing, Muskegon and throughout Metro Detroit
- Industry leader in community support and charitable giving through the Michigan First Foundation
- Member Services Call Center operates 24/7/365
- Over $1.5 Billion in assets
- Awards: 2025 Best & Brightest in the Nation, 2025 Best & Brightest in Metro Detroit, 2025 Best & Brightest in West Michigan, 2025 Best Credit Unions to Work For, 2025 Crain’s Cool Places to Work in southeast Michigan, 2025 Detroit Free Press Top Workplaces, 2025 Financial Services Top Workplaces, 2025 Fall Culture Excellence Top Workplaces, 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level, 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)