Financial Services Officer I - West Salem Branch

About the role

Maps Credit Union seeks a Financial Services Officer I for our West Salem Branch. The ideal candidate is driven, collaborative, and a great communicator, passionate about member service and helping people succeed financially.

Key Responsibilities

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Process loan applications and obtain reports and information from credit reporting agencies.
• Function as a teller as needed.
• Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
• Achieve personal and branch monthly goals.
• Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.

Requirements

• Qualified candidates will have the highest level of ethical behavior and an Associate degree in Business, Economics, Banking, or equivalent financial services experience.
• Bilingual in English and Spanish is preferred but not required.
• A minimum of 2+ years of experience in customer service, including direct and indirect selling roles.
• A minimum of 2+ years in the financial industry with progressive responsibility is preferred.
• Must be bondable.

Starting Pay Range

Starting Pay Range: $22.50 - $27.73 per hour, depending on experience. Bilingual positions receive an additional .50/hour bilingual pay differential.

Opportunities to Earn Monthly Incentives

Typical Work Schedule

Typical Work Schedule is Monday-Thursday 9:00am-5:30pm, Friday 9am-6:00pm. Must be available to work rotating Saturday shifts 10:00am-2:00PM.

Pay and Benefits

• Starting Pay Range: $22.50 - $27.73 per hour, depending on experience.
• Bilingual positions receive an additional .50/hour bilingual pay differential.
• Health insurance options including medical, dental, and vision insurance.
• Health Savings Account (HSA), Flexible Spending Accounts (FSA).
• Employer-paid Life Insurance, Employer-paid Short-Term and Long-Term Disability Insurance.
• 401(k) retirement plan with employer matching.
• Generous paid time off, starting at 12 hours per month.
• 10 paid holidays per year.
• Employee Assistance Program.
• Student loan paydown program.
• Employee loan discount program.
• Wellness incentives.

About Maps

Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 87,000 members at 14 branch locations and supports over 380 employees. More than anything else, we believe in lifelong learning—not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators’ credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life’s great adventure is to do it together.

Why Employees Are Proud To Work Here

• We offer paid volunteer time.
• We provide financial education for youth and adults.
• We provide grants to teachers in the valley.
• We offer scholarships for local high school seniors headed to college.

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.