Jobs · Accounting · New Jersey

Financial Services - Customer Tax Operations and Reporting - Tax Services Manager - EDGE

EY · Hoboken, NJ · 1 wk ago
On-siteAccounting$103k–$189k/yrFull-time

About the role

The opportunity is available for a tax operations specialist to join the EY EDGE practice. This role focuses on US and global tax information reporting and withholding matters, specifically for the financial services, banking, insurance, and multinational sectors. The Customer Tax Operations and Reporting (CTORS) team handles challenging information reporting and withholding engagements, including non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters.

Responsibilities

  • Serve as lead of tax operations team.
  • Manage operations team by directing and coordinating day-to-day interactions with clients (as needed).
  • Review key performance indicators by work stream, drive delivery of services to meet deadlines and client expectations.
  • Develop internal team members and manage engagement economics.
  • Provide visibility to leadership on status, issues, or situations which need to be addressed.
  • Ensure consistent and standardized processes and procedures are implemented and in place for all tax operations and coordinate training as needed.
  • Support client internal audits and external audits as needed to provide supporting documentation of current processes.
  • Evidence performance and introduce efficiencies via production of the appropriate KRI's and KPI's for Management.
  • Manage opportunity and engagement risk for engagements.
  • Understand the business financials that ensure work is accomplished on budget through review of team's out-of-scope efforts and client billable hours.
  • Leverage the usage of standard technologies and processes while driving efficiency and quality of deliverables.
  • Act as a counsellor and coach and develop a team of tax professionals and actively participate in their performance management.
  • Travel 20% or less.

Qualifications

  • Bachelor’s degree in Accounting, Finance, Business Administration, Tax, Law, or Economics.
  • A minimum of 8+ years of operational delivery experience.
  • CPA, EA, or licensed attorney certification.
  • Strong analytical and problem-solving skills.
  • Strong data analysis capabilities.
  • Ability to prioritize, handle and track multiple assignments.
  • Strong operations skills, tax technical skills not a requirement.

Skills and Attributes

  • Leadership in financial areas of specialization.
  • Coordination of daily work activities and review of the most complex work of other teammates.
  • Focus on the performance of multiple tax operations workstreams and coordination with both domestic and international delivery team leads.
  • Works independently, with leadership guidance in only the most complex situations.
  • Makes significant choices and decisions without specific guidance or direction from leadership.
  • Develops employees and participates in their performance management.
  • Oral and written communication as well as presentation skills.
  • Exceptionally strong organization, process, and people management skills.
  • Excellently strong trouble shooting, execution, and communication (written and verbal) skills.
  • Proficient using Microsoft products such as Excel, Word, and Power Point.
  • Proficiency in tax accounting systems.

What We Look For

We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

What We Offer

  • Cumulative compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business.
  • Base salary range for this job in all geographic locations in the US is $103,100 to $188,900.
  • Base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $123,800 to $214,900.
  • Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
  • Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Flexible vacation policy, where you’ll decide how much vacation time you need based on your own personal circumstances.
  • Designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Equal Employment Opportunity

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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