Financial Services Coordinator

Location: Rock Hill, SC Schedule: Full-Time Position Overview We are seeking a detail-oriented Financial Services Coordinator to support financial advisors and deliver an exceptional experience to clients throughout the financial planning and investment process. This individual will serve as a key administrative and operational resource by coordinating client onboarding, managing account paperwork, supporting billing activities, and ensuring the accuracy of client records and documentation. The ideal candidate has experience within the financial services industry and understands the importance of accuracy, compliance, confidentiality, and outstanding client service. Key Responsibilities Support financial advisors with daily administrative and operational activitiesCoordinate new client onboarding and account setup processesPrepare, review, and process investment account paperwork and documentationManage account maintenance requests, transfers, and client service inquiriesAssist with billing activities and maintain accurate client recordsCommunicate with clients, custodians, and internal stakeholders to ensure timely resolution of requestsMonitor workflow progress and follow up on outstanding itemsEnsure adherence to regulatory, compliance, and documentation requirementsMaintain strict confidentiality of sensitive client and financial information Qualifications Required Prior experience in a financial services, wealth management, financial planning, or investment advisory environmentStrong organizational skills and attention to detailExcellent written and verbal communication skillsAbility to manage multiple priorities while maintaining a high degree of accuracyStrong customer service and relationship-building abilities Preferred Experience supporting Financial Advisors, Wealth Managers, or Registered RepresentativesFamiliarity with investment account paperwork and client onboarding processesExperience with platforms such as Orion, Charles Schwab, or FidelityKnowledge of retirement accounts, brokerage accounts, and financial planning conceptsFINRA licenses are not required but are considered a plus What We're Looking For We're seeking someone who thrives in a client-focused environment, enjoys managing details and processes, and takes pride in delivering exceptional service. The successful candidate will be proactive, highly organized, and committed to supporting both advisors and clients with professionalism and accuracy. Apply today to join a growing financial services team where your organizational skills and client service expertise can make a meaningful impact. Job Type & Location This is a Permanent position based out of Rock Hill, SC. Pay And Benefits The pay range for this position is $55000.00 - $70000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Salaried (full-time) team members are eligible for the full benefits package below. Part-time and hourly team members may be eligible for select benefits. INSURANCE & RETIREMENT Medical Insurance - BNA contributes $650/month toward your individual premium. Dependent coverage available via payroll deduction. Starts after 1 month of service. Life Insurance - Firm pays the full cost of coverage. ($25,000). Starts after 1 month of service. Long-Term Disability - Firm pays the full cost of coverage. Starts after 1 month of service. Short-Term Disability - Firm-paid. 8-day grace period, then 60% of earnings for up to 12 weeks. Per plan document. 401(k) Plan - Eligible after one year with company match. See plan details for match information. Per plan document. PAID TIME OFF (PTO) Sick days are counted as part of your PTO allowance. Requests must be approved in advance by your manager and logged on your calendar. Milestone Total PTO Days / Year Full-time, standard - 20 days (use it within the calendar year no payout at termination) After 10 years - 25 days (+5) After 20 years - 30 days (+5) PAID HOLIDAYS New Year's Day Tax Day (floating) Memorial Day Independence Day Labor Day Rosh Hashana & Yom Kippur (if on a weekday) Thanksgiving Day & the day after Christmas Eve (half day) Christmas Day PAY & BONUSES Paid twice a month the 15th and last day (moves to the prior Friday if it falls on a weekend). Direct deposit Performance bonuses are discretionary, based on firm and typically paid in May. CPA exam support: BNA covers your review course, exam fees, and registration (pre-approved). Pass within 13 months of hire for a $2,500 bonus. Job Type & Location This is a Permanent position based out of Rock Hill, SC. Application Deadline This position is anticipated to close on Nov 6, 2026. Workplace Type This is a fully onsite position in Rock Hill,SC. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.