Financial Service Specialist (Teller)

About the role

FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement. As a member‑owned credit union we invest in our members and the communities we serve, fulfilling the FCCU mission of “Life is Better with Community.”

• Strengthen Community: Helping members grow and thrive.
• Community: “People Helping People.”
• Integrity: Live and work with uncompromised integrity.
• Passion: Display passion in our work and service to our membership.
• Growth: Grow both as a Credit Union and professionally as employees.

Responsibilities

• Arrive each day full of energy and ready to provide unsurpassed customer service while maintaining our tradition of community trust.
• Greet members cheerfully and professionally in person, on the telephone, or by email, developing and nurturing relationships.
• Efficiently process routine financial teller transactions for new and existing members.
• Utilize product knowledge to cross‑sell financial products and services that meet members’ current and future needs.
• Open new accounts, process transactions, and increase member satisfaction through tailored solutions.
• Provide engaging, personal service and seek real solutions to members’ financial needs.
• Maintain a goal‑oriented mindset, continuously learning and improving.
• Represent FCCU positively as the face of the credit union to current and prospective members.

Qualifications

• High school diploma or GED.
• Previous cash‑handling experience preferred.
• Ability to operate a computer, telephone, and other office equipment.
• Competitive team player with a positive attitude, willing to learn and adapt to change.
• Strong written and verbal communication skills.
• Detail‑oriented and able to work in a fast‑paced member service environment.

Benefits

• 11 paid federal holidays.
• 401(k) match.
• Fully paid single medical, dental, and vision coverage.
• Additional benefits supporting work‑life balance.

Schedule

Part‑time Monday‑Friday and rotating Saturdays.