Financial Relationship Banker-Maple Grove MN
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.
About the role
As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.
Responsibilities
- Provide excellent customer service and effectively resolve customer issues.
- Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues, and partners.
- Educate and refer customers to other areas of the bank to deepen relationships and build strong internal partnerships.
- Educate customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
- Maintain knowledge of all products, services, technology, and policies.
- Adhere to all operational, security, risk, and regulatory policies and procedures.
- Perform other duties as assigned.
Requirements
- High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services, or goal-driven retail sales, or business-to-business sales experience, or military service in an administration, contracting, civil affairs, or similar role.
- This position requires fingerprints as mandated by NMLS regulations and is subject to additional background check requirements.
Qualifications
- Bachelor's Degree and 1+ years in customer service and sales in banking, financial services, or goal-driven retail sales, or business-to-business sales experience (preferred).
- Ability to build, deepen, and retain relationships.
- Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
- Excellent verbal and written communication skills.
- Comfort with technology such as mobile services and online banking services.
- Knowledge of consumer and business deposit products.
This is a non-exempt position eligible for overtime pay.
Workplace Type
Office. Certain positions outside our branch network may be eligible for a flexible work arrangement, combining in-office and work-from-home opportunities. Remote roles will have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for immigration benefits, including work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, or other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Pay
The compensation range for this position is $24.00–$28.00 hourly. Actual compensation will vary based on factors including location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.
Benefits
- Health insurance coverage
- Wellness program
- Life and disability insurance
- Retirement savings plan
- Paid leave programs
- Paid holidays and paid time off (PTO)