Financial Ops Recovery Process Specialist

About the role

This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Responsibilities

• Serves as a first line resource for financial operations associates for workflow and technical related processes.
• Provides operational training, assists associates by answering day-to-day technical questions, monitors inventory to ensure workflow remains uninterrupted, and handles complex case research and resolution.
• May review and monitor associates' work for quality standards.
• Reviews department policy and procedure manuals for accuracy and works to ensure procedures and policies are accurate and complete.
• May research operations workflow problems and system irregularities.
• Aids in the development and testing of process improvement solutions and other operational improvements.

Requirements

• Requires a BA/BS and minimum of 3 years related experience; or any combination of education and experience, which would provide an equivalent background.
• Previous experience in high-volume operations claims processing is strongly preferred.
• Experience working in WGS is highly preferred.
• Work experience in FACETS is highly preferred.

Qualifications

Minimum Requirements: Requires a BA/BS and minimum of 3 years related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities And Experiences: Previous experience in high-volume operations claims processing is strongly preferred. Experience working in WGS is highly preferred. Work experience in FACETS is highly preferred.

Skills

Not specified.

Benefits

• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Pay

The salary range for this specific position is $31.92 to $55.07.

Schedule

Location(s): California, Colorado, Illinois, Massachusetts, Virginia.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

• We are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.
• Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Equal Employment Opportunity

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.