Asset Recovery Specialist

About the role

This role assists in the sale of recovered vehicles to offset losses and assist clients in recovering their collateral. It provides insight into how recovered collateral operates within the auto industry.

Responsibilities

• Ensures vehicles delivered to auctions are correctly stocked as SWBC units; requests condition reports and enters them into the claim diary;
• Prints vehicle values and reviews any damages with the supervisor; makes requests for reconditioning if approved; prints vehicle values and any damages are reviewed with the supervisor;
• Requests is made to the auction and followed closely until the vehicle is ready for sale; prints vehicle values and any damages are reviewed with the supervisor;
• Provides the auction with required title documents and supervisors floor pricing to set for sale; forwards any auction bids directly to supervisor for counter, decline, or sale approval;
• Verifies all title documents and DMV processes; submits title packets to the particular DMV or title vendor for lien perfection; informs both the Claims and Asset Recovery Departments of any changes to titling laws that will affect lien perfection;
• Ensures titles, current inventory, sold vehicles, complete/dormant files, paid claim files, and stored files are correctly listed in the Asset Recovery Logs;
• Processes reassignments to our vendors by providing all required documents;
• Maintains frequent contact with vendors and repossession agents to ensure recovered vehicles are delivered to auction in a timely manner;
• Enters updates from vendors into our history and provides clients with their weekly updates;
• Contacts tow facilities and law enforcement offices to provide documents and payment information needed for release of impounded units; schedules pick-up and delivery to auction through independent repossession agents;
• Reviews all vendor invoices for accuracy before submitting to supervisor for payment approval;
• Reviews all documents provided by clients for Skip Assignments;
• Prepares Letters of Intent and Guarantee of Title for supervisor review at the time of repossessions; inventories completed files for secure storage and orders any needed files from storage; develops supply request for approval.

Requirements

• High School Diploma or equivalency;
• At least one (1) year of customer service, collections, auto remarketing or related experience;
• Working knowledge of current office related computer programs to include MS Word and Excel;
• Excellent interpersonal, organizational, and telephone etiquette skills;
• Strong workflow and communication skills, both in written and verbal;
• Able to type a minimum of 60 wpm accurately;
• Able to sit for long periods of time while processing recovered vehicle information;
• Able to stand, stoop, and kneel for long periods of time while filing and maintaining inventory;
• Able to lift and carry 10-20lbs of documents and other records as needed.

Qualifications

None specified in the job posting.

Skills

Not specified in the job posting.

Benefits

Competitive overall compensation package, Work/Life balance, Employee engagement activities and recognition awards, Years of Service awards, Career enhancement and growth opportunities, Leadership Academy and Mentor Program, Continuing education and career certifications, Variety of healthcare coverage options, Traditional and Roth 401(k) retirement plans, Lucrative Wellness Program.

Pay

Not specified in the job posting.

Schedule

Not specified in the job posting.