Jobs · Quality Assurance

Financial Crimes Quality Assurance (QA) Analyst I

Pathward · United States · 1 mo ago
RemoteRemoteQuality Assurance$36k–$58k/yrFull-time
We need to output HTML fragment with sections only when real content. Must include headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. Do not repeat job title. Do not include Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Key sections: - Intro paragraph about company: "We are a hybrid, remote-office company..." etc. That's about the company, maybe part of About the role? Actually "About the Role:" heading appears later. The intro before that is about company. Could be part of About the role? Usually "About the role" section includes description of role. The intro about company could be placed under About the role? But we need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what content goes where. From posting: - "About the Role: The Financial Crimes Quality Assurance (QA) Analyst I is responsible for executing the quality assurance program focused on Second Line of Defense (2LoD) Financial Crimes activities, including oversight, review, challenge, and governance functions across BSA/AML, Sanctions, and Fraud. This role ensures that 2LoD processes—such as alert oversight, customer risk rating governance, policy interpretation, and escalation decisions—are performed with consistency, accuracy, and in alignment with regulatory expectations and internal standards. The Analyst I will assess the effectiveness of 2LoD outputs, provide credible challenge within Compliance, and deliver insights to strengthen oversight and risk management practices." That's description of role. So under

    About the role

    we put that paragraph. Then "What You Will Do:" with bullet-like paragraphs: QA Review Execution, Thematic & Horizontal Reviews, Issue Management & Reporting, Stakeholder Engagement & Credible Challenge, Continuous Improvement. Each has sub-bullets. We can treat each as a list item under Responsibilities. Thus

    Responsibilities

    with
    • each major bullet, and inside maybe nested lists? But spec says use
      • for any list of duties/requirements/benefits. Could flatten: each top-level bullet as
      • and include its subpoints as sentences within the li. That's fine. Then "What You Will Need:" with Required and Preferred. That's qualifications/requirements. We can split: Required under Requirements (or Qualifications). The spec includes both Requirements and Qualifications headings. We need to decide where to put required vs preferred. Could put Required under Requirements, Preferred under Qualifications. Or combine. But we must not create empty sections. We have both required and preferred content, so we can have both sections. Thus:

        Requirements

        with
        • for each required item. Required items: - Bachelor’s degree in Finance, Business, Risk Management, or related field - 2+ years of experience in Financial Crimes (AML, Sanctions, Fraud), with direct experience in: - 2LoD Compliance / Financial Crimes oversight, or - Quality Assurance / Testing of Financial Crimes functions - Strong knowledge of: - BSA/AML and sanctions regulatory expectations - 2LoD roles and responsibilities within a three lines of defense model - Financial crime risk management frameworks and governance practices - Experience reviewing complex financial crime cases and providing oversight or challenge - Strong analytical and judgment skills We could flatten each as li. Then

          Qualifications

          for Preferred: - CAMS, CFE, CRCM, or similar certifications - Experience with Transaction Monitoring, Suspicious Activity Investigations, CDD/EDD, or Sanctions compliance - Experience leveraging data analytics or reporting tools in QA Also maybe "Key Competencies" could go under Skills. Thus

          Skills

          with list: - Strong sense of independence and professional skepticism - Ability to assess quality of judgment and oversight (not just execution) - Excellent written and verbal communication skills - Ability to influence and challenge peers within Compliance - Attention to detail with a focus on consistency and governance - Strong organizational and problem-solving skills Also "Success Metrics" maybe could be under Responsibilities? But not required heading. Could be omitted if not matching headings. The spec says include a section ONLY when posting has real, specific content for it. Success Metrics is specific content; but we don't have a heading for it in allowed list. We could maybe put under Responsibilities or Qualifications? But better to maybe include under Responsibilities as part of what you will do? However it's separate. The allowed headings are limited; we cannot add new headings. So we must fit content into existing headings. Success Metrics could be placed under Responsibilities (as part of what you will do) or maybe under Skills? Probably Responsibilities. Thus we can add a bullet under Responsibilities: "Success Metrics: ..." but that might be weird. Alternatively we could treat Success Metrics as part of Responsibilities (makes sense). We'll incorporate as a bullet. Now Benefits: The posting mentions: "Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more." Also earlier: "We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Phoenix, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA." That's location info, maybe not benefits. Also "This role is also eligible for an annual performance-based incentive opportunity." That's compensation/benefit. Thus Benefits section: list health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, plus performance-based incentive. Pay: Salary range: $36,000 – $58,000. Also mention individual pay determined by factors. So we include that. Schedule: Not mentioned. No schedule info (remote/hybrid). The posting mentions hybrid, remote-office company. Could infer schedule? Not explicit. We should not create Schedule section unless posting actually states them. It does not state schedule specifics. So we omit Schedule. Now we need to output only HTML fragment, no html/body tags, no markdown. We need to ensure we don't include boilerplate like EEO, scam warning, etc. Remove those. Also remove duplicated lines, navigation, cookie, legal, etc. We need to preserve all substantive information. Let's list all substantive info we have: - Company intro: hybrid remote-office, onsite locations list, purpose, financial inclusion, etc. This is substantive. Where to put? Could be part of About the role? Actually About the role is about the role, not company. But we have no other heading for company overview. Could we put it under About the role as introductory paragraph before role description? The spec says About the role heading for section headings (e.g. About the role, Responsibilities...). It didn't forbid adding extra paragraphs before the list. So we can include company intro as a paragraph under About the role before the role description. That seems okay. Thus About the role section will have:

          We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Phoenix, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

          Then the role description paragraph. Now Responsibilities: list each major bullet. Let's extract the bullet points from "What You Will Do:": - QA Review Execution Perform detailed QA reviews of 2LoD casework, memos, and decisions to evaluate: - Accuracy and completeness - Appropriateness of risk-based judgments - Alignment with internal standards and regulatory expectations Evaluate the quality of 2LoD oversight, including whether issues are appropriately identified, escalated, and resolved Identify inconsistencies in decision-making and gaps in challenge or governance - Thematic & Horizontal Reviews Conduct horizontal reviews across 2LoD outputs to identify: - Systemic weaknesses in oversight practices - Trends in ineffective challenge or missed escalation opportunities - Inconsistencies in policy interpretation Develop insights into emerging risks and control blind spots within 2LoD - Issue Management & Reporting Document QA findings with clear articulation of: - Gaps in 2LoD oversight, challenge, or governance - Root cause and impact on risk management effectiveness Assign severity ratings based on risk exposure and regulatory implications Track and validate remediation of identified issues within Compliance - Stakeholder Engagement & Credible Challenge Provide independent challenge within the 2LoD function, ensuring high standards of oversight and accountability Support regulatory exams by demonstrating the effectiveness and rigor of 2LoD oversight and QA practices - Continuous Improvement Identify opportunities to enhance 2LoD QA through: - Standardization of oversight practices - Enhanced documentation and governance protocols - Use of data analytics to identify anomalies or inconsistencies in 2LoD outputs Also Success Metrics maybe separate but we can add as a bullet under Responsibilities: "Success Metrics: Quality and consistency of 2LoD QA reviews; Identification of meaningful gaps in oversight and challenge; Reduction in repeat QA findings within 2LoD; Timeliness and effectiveness of issue remediation; Positive feedback from regulators and Internal Audit on 2LoD QA program; Demonstrated improvement in 2LoD governance and decision-making quality." We'll incorporate as a bullet. Now Requirements: list required items. We need to capture all required items exactly. From "What You Will Need:" Required: - Bachelor’s degree in Finance, Business, Risk Management, or related field - 2+ years of experience in Financial Crimes (AML, Sanctions, Fraud), with direct experience in: - 2LoD Compliance / Financial Crimes oversight, or - Quality Assurance / Testing of Financial Crimes functions - Strong knowledge of: - BSA/AML and sanctions regulatory expectations - 2LoD roles and responsibilities within a three lines of defense model - Financial crime risk management frameworks and governance practices - Experience reviewing complex financial crime cases and providing oversight or challenge - Strong analytical and judgment skills We'll flatten each as li. Now Qualifications (Preferred): - CAMS, CFE, CRCM, or similar certifications - Experience with Transaction Monitoring, Suspicious Activity Investigations, CDD/EDD, or Sanctions compliance - Experience leveraging data analytics or reporting tools in QA Now Skills (Key Competencies): - Strong sense of independence and professional skepticism - Ability to assess quality of judgment and oversight (not just execution) - Excellent written and verbal communication skills - Ability to influence and challenge peers within Compliance - Attention to detail with a focus on consistency and governance - Strong organizational and problem-solving skills Now Benefits: - health insurance - 401(k) retirement benefits - life insurance - disability benefits - paid time off - annual performance-based incentive opportunity We could also mention hybrid remote-office

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