Financial Counselor I
Summary
Performs Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs. Serves as Support Staff for un-insured and under-insured patient population by connecting to resources and establishing a clear path to revenue recovery.
Salary
Most new hires start between $19.30-$24.10 per hour, depending on experience and qualifications.
Additional Information
Performs Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs. Serves as Support Staff for un-insured and under-insured patient population by connecting to resources and establishing a clear path to revenue recovery.
Required Education
No education requirements
Recommended Education
High school diploma or GED or equivalent
Required Work Experience
Entry Level - Experience Not Required.
Recommended Work Experience
Required Certifications
- Certified Application Counselor (CAC) - Insurance Marketplace
Description
Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports. Works as an assister for the federally facilitated insurance marketplace. Collects deductible, co-pay and all other applicable forms of payment, including ongoing payment plans. Conducts efficient follow-up to include: Work queue management, email, CRM, In-basket, reports and insurance/COBRA coordination and documentation.
Medicaid Intake
Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow-ups on assigned accounts. Maintains compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol.
Collaboration
Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests.
Other Duties
Performs other related duties as assigned.