Financial Counselor

Position Summary

The Financial Counselor is a member of a healthcare team responsible for working under the general direction of the Director. The responsibilities for this position are as follows:

• Verifies insurance benefits
• Affords case management for uninsured or underinsured patients referred to the Center regarding their medical needs
• Reviews, evaluates, and coordinates health insurance benefits available through public and private health coverage programs to ensure payment for scheduled clinic services
• Provides support to registrars and other personnel to assure all payment options have been explored and available
• Identifies eligible pregnant women and enrolls them in clinic and related hospital services as part of the pre-natal program

Job Qualifications/Requirements

• Educational Background: Associate or bachelor’s degree preferred.
• Experience: Minimum 2-4 years’ experience in a medical office environment; experience with insurance billing, collections, and working knowledge of third-party payor procedures and practices in a medical office; experience with Windows applications, proficient use of computer, Microsoft Word, and Microsoft Excel.
• Skills: Strong communication, verbal and written and interpersonal skills; ability to analyze and solve problems with limited assistance; ability to maintain confidentiality; familiarity with health care financial management systems and services; knowledge of community resources; some understanding of health services, insurance, business office operations, medical terminology; excellent customer service skills with a caring and understanding attitude.
• Languages: Knowledge and use of the English language.
• Mathematical Skills: Basic math skills.
• Reasoning Abilities: Critical thinking, analytical and problem-solving skills.

Working For Optimus

OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function. Excellent health & welfare benefit options Competitive compensation

Optimus and its caring, multi-lingual staff proudly serve our community in a patient-centered environment. To be part of our organization, every employee should share in Optimus’ vision, support our mission, and live our values. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive help guide what we do, as individuals and professionals, every day.

Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.