FINANCIAL COUNSELOR, Full-Time

About the Role

Sierra Medical Center is part of Northern Nevada Health System, a regional multi-facility system offering quality care to residents of the greater Truckee Meadows. The center is a 170-bed acute care hospital providing services including 24/7 ER care, cardiology, oncology, labor and delivery, level II NICU, surgical and orthopedic services, and more.

We value:

• Compassion: Treating everyone with kindness and warmth, caring for patients, employees, and physicians like family.
• Empathy: Delivering clinical care with a personalized touch.
• Teamwork: Fostering a caring and friendly work environment for the best patient outcomes.
• Quality: Striving for excellence in clinical care.
• Ethics: Conducting business with the highest ethical and moral standards.
• Respect: Honoring the dignity, individuality, and rights of everyone.
• Service Excellence: Providing personalized and professional service that exceeds expectations.
• Innovation: Investing in technology and process improvements to enhance clinical care.

Responsibilities

• Provides financial counseling to patients and families in accordance with facility policies.
• Assists patients and families with financial arrangements, including financial assistance from outside agencies for qualified patients.
• Creates and approves payment arrangements; reviews payment options and possible financial assistance (e.g., state and local agencies, indigent care).
• Reviews all patient self-pay accounts.
• Meets with patients and families to establish satisfactory payment agreements.
• Ensures patient demographic and insurance information is correct in the computer system.
• Documents all payment agreements in the computer database and sends payment confirmation letters to patients and families.

Requirements

• High school graduate or equivalent.
• Post-secondary education in accounting or a related business field preferred.
• Completed medical terminology course preferred.
• Minimum of two years of experience in medical billing, collections, insurance, or coding required.

Benefits

For full and part-time employees:

• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision, and prescription drug plans.
• 401(K) with company match and discounted stock plan.
• Tuition reimbursement/repayment program.
• Career development opportunities within UHS and its 300+ subsidiaries.

More information is available at benefits.uhsguest.com.

About the Organization

Universal Health Services (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. UHS operates acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network, and various related services across the U.S., Washington D.C., Puerto Rico, and the United Kingdom. Learn more at www.uhs.com.