Financial Counselor ER

About the role

This is a full-time position in ER Registration with hours from 8:00 am to 4:30 pm, Monday through Friday. The colleague is responsible for collection of copays, private rooms and obtaining estimates.

What you will do

• Responsible for all pre-service account's financial clearance and collection prior to the date of service.
• Obtain and verify accurate insurance information, benefit validation, authorization, and preservice collections.
• Begin the overall patient experience and initiate the billing process for any services provided by the hospital.

Minimum Qualifications

• High School Diploma or equivalent.
• Two (2) to Five (5) years' experience in area of expertise such as scheduling, financial clearance, or patient access.
• A comprehensive knowledge of financial clearance and insurance verification processes.
• Experience processing authorizations is necessary.
• Proficiency in the use of Patient Registration/Patient Accounting systems and related software systems.

Additional Qualifications

• Epic experience highly preferred.
• Associate's degree, preferred.
• Comprehensive knowledge of scheduling with mastery in at least three (3) or more modalities and insurance verification processes with three (3) years scheduling experience in an acute care setting.
• Experience in complex facility based ancillary testing across multiple facilities/states.
• Strong knowledge of third-party and government payer billing and reimbursement guidelines as well as department performance standards and policies and procedures.

Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
• Comprehensive benefits that start on your first day of work.
• Retirement savings program with employer matching.

Ministry/Facility Information

A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life. We are committed to providing compassionate and holistic person-centered care.