Financial Counselor

About the role

The Financial Counselor at Shasta Regional Medical Center plays a crucial role in ensuring patients understand their financial responsibilities before and after receiving care. This position involves verifying insurance eligibility, securing accurate patient information, and assisting patients in making financial arrangements.

Responsibilities

• Determines patient liability based on benefits and advises patients of their liability prior to scheduled elective procedures.
• Notifies patients of financial responsibility for all elective care and makes collection arrangements prior to services rendered.
• Verifies and secures accurate patient demographic and insurance information, updating patient account information as needed.
• Aids patients in making arrangements as needed for patient responsibility by time of discharge for emergent or urgent services.
• Screens and refers patients for possible linkage to state, county, or other government assistance programs as well as Charity or Discounts as per the facility Charity and Discount policies.
• Maintains effective communication skills, including verbal, written, and telephone.
• Proficient in mathematical skills.
• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.

Requirements

• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Qualifications

• Education and Work Experience Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.

Skills

• Effective communication skills, including verbal, written, and telephone.
• Proficient in mathematical skills.

Benefits

Shasta Regional Medical Center offers a competitive compensation and a comprehensive benefits package that includes:

• Paid time off
• A 401K retirement plan
• Medical, dental, and vision coverage
• Tuition reimbursement
• Many voluntary benefit options

Pay

A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.94 to $30.42.

Schedule

Full Time Days

Contact Information

For more information about Shasta Regional Medical Center, visit www.shastaregional.com.

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