Financial Counselor

About the role

Park Nicollet is seeking a Financial Counselor to join their team. The role involves interfacing with patients, PNHS staff, Insurance providers, and County Social Services and vendors to meet the needs of the patient. Key responsibilities include providing price estimates for hospital and clinic visits, estimating insurance reimbursements, educating about Park Nicollet financial assistance programs, assisting with completing necessary paperwork, accepting payments for clinic and hospital accounts, and helping with applications for federal and state benefit programs.

Responsibilities

• Interact with patients, PNHS staff, Insurance providers, and County Social Services and vendors to address patient needs.
• Provide price estimates for hospital and clinic visits.
• Estimate insurance reimbursements and educate about financial assistance programs.
• Aid in completing necessary paperwork and assist with applications for federal and state benefit programs.
• Accept payments for clinic and hospital accounts.

Requirements

• High school diploma or equivalent.
• Must complete Insurance Selection Specialist certification and maintain certification yearly.
• Demonstrated P/C and keyboard experience.
• Demonstrated customer service skills.
• Demonstrated written/verbal communication skills.
• Proven skills in organizing, planning, and self-directing own assignments.
• Good judgment and handling stressful situations.
• Clear and accurate communication in writing and verbally.
• Basic arithmetic competency.
• Working knowledge of general financial proceedings, government rules and regulations, and insurance related to healthcare.

Qualifications

• Post high school degree or certification.
• 2-3 years healthcare experience that includes registration and healthcare insurance/revenue experience.

Skills

• Demonstrated P/C and keyboard experience.
• Demonstrated customer service skills.
• Demonstrated written/verbal communication skills.
• Proven organizational and planning skills.
• Good judgment and stress management.
• Clear and accurate communication.
• Basic arithmetic skills.
• Knowledge of healthcare insurance and revenue.

Benefits

Park Nicollet offers a competitive benefits package, including medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, and an onsite clinic. Additional benefits include paid time off, flexible scheduling, and professional development opportunities.

About Us

At HealthPartners, we believe in the power of good – good deeds and good people working together. We are a nonprofit, integrated health care organization providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improves lives around the world. We are committed to increasing diversity and inclusion in our workplace, advancing health equity in care and coverage, and partnering with the community as advocates for change.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.