Financial Counselor

What You’ll Do

• Provide financial counseling to patients, explaining insurance coverage, financial assistance options, and payment responsibilities
• Assist with insurance and financial assistance applications, including charity care when appropriate
• Generate cost estimates and collect patient payments (co-pays, deductibles, balances)
• Review and update financial and insurance information; monitor self-pay and eligibility-pending accounts
• Collaborate with internal departments and external agencies to resolve coverage or billing issues
• Ensure accurate documentation and maintain HIPAA compliance
• Support department goals and demonstrate Trinity Health values in all interactions

What We Offer

• Benefits starting Day One
• Daily Pay option
• Career development and growth opportunities
• Tuition reimbursement
• On-site fitness center (Gottlieb Memorial Hospital & Loyola University Medical Center)
• Employee referral rewards

Compensation

Pay Range: $18.16 – $28.14 per hour. Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.