Financial Center Specialist I

Essential Functions

• Desire and passion to keep growing personally and professionally.
• Attention to detail and uses time effectively and efficiently.
• Seizes opportunities to make recommendations for improvements in products and services.
• Acts with customers in mind.
• Develops and nurtures positive relationships with internal and external customers; building mutual trust and respect.
• Enjoys working hard; is action oriented with a positive and innovative attitude.
• Possesses the willingness and ability to embrace change.
• Picks up on technical things quickly and can learn new skills and knowledge.
• Cool under pressure; can handle high levels of stress and possesses the ability to not show frustration.
• Quickly determines what will help or hinder accomplishing a goal.
• Possesses the ability to redirect customers to other service areas to eliminate roadblocks and increase service level and customer service experience for all customers.

Job Requirements

• High School Diploma.
• Experience in customer service, preferably for a financial institution.
• Extended hours sitting and performing computer tasks may be required.

Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank. Bilingual candidates encouraged to apply. Equal Opportunity Employer / Vet / Disability E-Verify Employer Powered by ExactHire: 147493