Financial Center Manager - TN South Region

About the role

The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role provides a robust learning approach to prepare for a Financial Center Manager position. After successful completion of the training program, the FCMA role will be placed in a Financial Center.

Responsibilities

• Complete FCMA roadmap and all onboarding activities from day one to program completion, including Consultative Selling Skills Certification.
• Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain knowledge, demonstrate, and maintain a working understanding of Fifth Third's products, services, processes, and internal resources to guide and lead the team.
• Master the consultative sales process to proactively identify financial needs of current or prospective customers and recommend appropriate solutions.
• Understand how to develop an integrated book of business strategy where all customers have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive support.
• Learn to source, develop, coach, and lead a team that reinforces Fifth Third’s Core Values and business strategies.
• Cultivate a One Bank culture that proactively collaborates with business partners.
• Participate in community-benefit activities.
• Adhere to the Bancorp Code of Business Conduct and Ethics, modeling ethical behavior expected from every employee.
• Assist in providing employees with timely, candid, and constructive feedback; develop employees to their full potential and provide growth opportunities.
• Additional duties as assigned.

Requirements

• College degree or two (2) or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Ability to successfully execute and coach sales activities.
• Exhibits business acumen and demonstrated ability in making sound decisions.
• S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Working Conditions

• Normal office environment.
• Extended viewing of computer screens.
• Periodic travel within the Bancorp footprint to attend meetings and/or training.

Benefits

Fifth Third’s Total Rewards include comprehensive benefits and differentiated compensation offerings to support employees’ physical, financial, emotional, and social well-being. Benefits programs are designed to meet the individual needs of employees and their families. Learn more on the 53.com Careers page.

Pay

The base salary for this position reflects the range of salary levels for all roles within this pay grade across the U.S. Individual salaries will vary based on factors such as role, relevant skillset, experience, education, and geographic location.

Location: Brentwood, Tennessee 37027