Financial Center Manager - TN East Region

About the role

The Financial Center Manager at Fifth Third Bank will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role aims to prepare successful candidates for a Financial Center Manager role after completing the training program.

Responsibilities

• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Profoundly deepen Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Develop skills in the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Learn to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Learn to cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee

Requirements

Minimum Knowledge, Skills And Abilities Required:

• College degree or two (2) or more years of leadership experience in a sales environment
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Successfully execute and coach sales activities
• Exhibits business acumen
• Demonstrated ability in making sound decisions

Qualifications

S.A.F.E. Act registration required at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Skills

Consultative selling skills, financial analysis, customer relationship management, strategic planning, team leadership, community engagement.

Benefits

Comprehensive benefits and differentiated compensation offerings. Learn more on the 53.com Careers page.

Pay

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S.

Schedule

Normal office environment. 3-5 hours per day spent in outside business development activities. Periodic travel within the Bancorp footprint to attend meetings and/or training.