Financial Application Support Specialist

About the role

SOCOTEC provides niche consulting services in architecture, engineering, and construction, focusing on high-performance buildings and specialty structures. The Financial Application Support Specialist will support Deltek Vantagepoint and related financial applications, assisting Accounting, Finance, Operations, and Business users with system functionality, reporting, data support, troubleshooting, and process improvements.

Responsibilities

• Provide day-to-day support for Deltek Vantagepoint users and related financial applications.
• Troubleshoot and resolve application issues, escalating to vendors when appropriate.
• Support user setup, security roles, permissions, and system administration tasks.
• Assist with system upgrades, testing, patches, and new feature deployments.
• Create and maintain user documentation, training materials, and support procedures.
• Run recurring and ad hoc reports for Finance, Accounting, Operations, and Leadership teams.
• Analyze and validate data to ensure accuracy and completeness.
• Assist with report development, maintenance, troubleshooting, and distribution.
• Support reporting initiatives using Deltek, SQL Server, SSRS, Excel, and other reporting tools.
• Support business processes related to Project Accounting, Accounts Receivable, Accounts Payable, Billing, Expense Management, Timesheets and Labor Reporting, Revenue Recognition.
• Assist users with troubleshooting financial transactions and workflow issues.
• Partner with Accounting and Finance teams to improve process efficiency and data quality.
• Support cash application, collections, and accounts receivable systems; assist with cash application processing, reconciliation, customer account maintenance, and reporting.
• Troubleshoot integration and data issues between ERP, banking, and cash application systems.
• Support collections reporting, customer master data maintenance, and related AR processes.
• Perform and support data imports, exports, and data conversion activities; validate imported data and resolve import-related errors.
• Assist with data mapping and integration efforts between ERP, CRM, and third-party applications.
• Support ongoing data governance and system maintenance initiatives.

Requirements

• Bachelor’s degree in Accounting, Finance, Business, Information Systems, Computer Science or related field, or equivalent experience.
• 2-5 years of experience supporting ERP, CRM, or financial business applications.
• Working knowledge of accounting and financial processes.
• Experience supporting end users in a business application environment.
• Experience supporting Deltek Vantagepoint or Deltek Vision.
• Advanced Microsoft Excel skills, including Power Query, Pivot Tables, VLOOKUP/XLOOKUP, importing and manipulating large datasets.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Excellent verbal and written communication skills.
• Strong customer service orientation and ability to work with users at all levels of the organization.

Qualifications

• Experience supporting cash applications, collections, or accounts receivable platforms (preferred).
• Knowledge of project‑based accounting and professional services organizations (preferred).
• Experience with reporting and business intelligence tools (preferred).
• Experience working in professional services, engineering, consulting, or acquisition‑driven organization (preferred).
• Exposure to system integrations, workflow automation, or financial reporting tools (preferred).

Skills

• T‑SQL / SQL Query Writing
• SQL Server Reporting Services (SSRS)
• SQL Server Databases
• Data Import/Export Tools
• ODBC Connectivity
• ETL and Data Integration Concepts
• API Integrations, Web Services/Web Hooks
• Microsoft Office Suite

Benefits

Competitive benefits package including health, dental, vision, and 401(k).

Pay

Salary range: $85,000 – $105,000.

Schedule

Full‑time position: 4 days a week in office with one hybrid/remote day.