Financial and Admin Support Specialist

About the role

The Financial and Administrative Support Specialist performs varied and related duties involved with patient billing, insurance and managed care contracts (such as referrals and authorizations), administrative support, clerical tasks, and patient support. This position establishes acceptable financial arrangements on assigned patient accounts by securing sponsorship from federal, state, and county agencies to meet the patient’s financial obligation and ensure reimbursement accountability.

Responsibilities

• Obtains authorizations and pre-certifications for patient visits, procedures, testing, and treatments.
• Collects, inputs, audits, and corrects departmental patient charges to ensure timely, complete, and accurate patient billing.
• Provides clerical and administrative support including processing statistics, scheduling, and patient record maintenance/compliance.
• Prepares disability, FMLA, and other related medical paperwork for patients.
• Serves as a resource to others within the organization related to clerical functions, administrative support, patient support, and patient billing functions.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent.
• 1+ years of relevant experience.
• Valid Driver’s License (if driving a vehicle, must have 5 years of driving experience and Motor Vehicle Record approved by Risk Management).

Qualifications

Required within two years of employment:

• Radiation Oncology Certified Coder certification and/or
• RHIT (Registered Health Information Technician) and/or
• RHIA (Registered Health Information Administrator) and/or
• CCS (Certified Coding Specialist).