Financial Aid Systems Business Analyst

About the role

This position is responsible for maintaining the performance of the Ivy Tech financial systems including oversight of assigned modules. The Financial Aid Systems Business Analyst is a member of the Ivy Tech Financial Aid Systems team.

Responsibilities

• Configure and support Ivy Tech’s implementation and ongoing development of Workday applications as applicable.
• Continue to provide support for Ellucian Banner and existing financial aid applications throughout development and implementation of Workday Student.
• Conduct root cause analysis to determine an appropriate action plan for break/fix and support issues.
• Configure and Support the bi-annual Workday upgrade processes, including evaluating and testing new functionality.
• Perform workflow analysis and document process changes and improvements based on business development decisions.
• Gather, document, and analyze business requirements from internal customers and stakeholders to define and build system modifications, enhancements, and implementation of new strategies.
• Build and support Workday reports using various Workday reporting tools (Report Writer, Discovery Boards, and Worksheets).
• Acquire in-depth knowledge of Ivy Tech’s business in order to identify opportunities for improving internal processes and driving efficiencies and provide in-depth analysis to end users.
• Participate in interactive design sessions using best practices to effectively solve business problems by providing sample approaches as discussion points.
• Ensure accurate, comprehensive documentation of systems and their respective integration dependencies as well as system/software dependencies, including but not limited to job aids, training manuals, and video guides.
• Aid by using sound business judgment, risk avoidance, and SME resources to coordinate with campus business offices to solve problems.
• Develop partnerships with other Ivy Tech Workday module analysts, users, and/or administrators.
• Research, collaborate, and contribute to Workday community user groups.
• Act as a point of contact for the internal business user(s).
• Act as a named support contact with Workday.
• Provide functional support of technical integrations.

Requirements

• Bachelor’s degree is required, preferably in a related field.
• A minimum of three (3) years’ related experience in business analysis, technical business analysis, and/or project management.
• Experience in financial aid required.
• Strong consideration given to candidates with experience or education in computer science, finance, or accounting.
• Strong ability to analyze complex issues, evaluate processes, and document findings clearly.
• Produces accurate, well-structured documentation; non-proprietary samples may be requested.
• Able to manage multiple priorities and deliver high-quality work within established timelines.
• Demonstrates consistent accuracy and a commitment to high standards.
• Willingness to learn new tools, functions, and technologies.
• Excellent verbal, written, and interpersonal communication skills are required.

Qualifications

• Must have the ability to work as a team member and also be self-directed and able to work on their own initiative.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple tasks.
• Knowledge of financial aid systems and processes.
• Experience with Workday and other financial aid software.

Benefits

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

• Health & Wellness
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care
• Retirement & Financial Security
• 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefits
• Fee remission for employees, spouses, and dependent children
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities

Pay

$70,000 - $75,000

Schedule

Full-time