Financial Aid Officer

About the role

The Financial Aid Officer guides students through the financial aid process and ensures they are properly funded, packaged, and prepared to start each semester.

Responsibilities

• Assist students with filling out the FAFSA
• Determine the student's Title IV eligibility
• Create cost estimates and explain funding options to students and parents
• Work with students to obtain documentation necessary to process their aid if selected for verification
• Review weekly reports to ensure all students' financial aid has been processed
• Submit financial aid packages to be processed by established deadlines
• Ensure a low rate of return due to errors on all packages submitted
• Provide excellent customer service and answers to student inquiries

Requirements

• Bachelor's Degree is required
• 2-4 years of business experience
• Demonstrated ability in the following key behaviors:
  • Dependability: Respond to requests in a timely manner
  • Teamwork: Balance team and individual responsibilities
  • Decision Making: Display willingness to make decisions
  • Communication: Effectively communicate with others
  • Time Management: Complete all job requirements in allotted time
  • Work Ethic: Display an organized and results-oriented approach, and motivation to perform without extensive direction
  • Accuracy: Display a high quality of work and level of accuracy
  • Innovation: Use a creative, solution-oriented approach to address problems
• Knowledge of Federal and State funding programs helpful
• Knowledge of Title IV regulations helpful
• Knowledge of Webclient software helpful
• Financial Aid experience helpful
• Ability to work assigned/flexible hours necessary to complete the job on a weekly basis

Schedule

This is a full-time position requiring day, evening, and weekend availability.