Financial Aid Counselor I

Service Lasting Purpose

At Life University, our mission extends beyond education—we strive to embody a Lasting Purpose: To Give, To Do, To Love, To Serve—out of your own abundance. Life University’s guiding principle is to live an inner-directed life, recognizing that the willingness and desire to serve your community and your fellow human beings are just as important as academic pursuits. This philosophy drives our commitment to our students, staff, and the broader community, inspiring us to make meaningful contributions to the world through the transformative power of education and service.

About the Role

Life University is looking for a dynamic and progressive individual to serve as the Financial Aid Counselor I. This role performs general aspects of financial aid administration under the supervision of the Director of Financial Aid and more senior staff. This individual assists students/families with the application process, reviews eligibility, advises students on process and programs, provides input to the creation and implementation of policies and procedures, and assists with regular office activities.

Responsibilities

• Provide direct financial aid services to current and prospective students including financial aid application review, packaging of financial aid awards and financial aid counseling.
• Facilitate student success by counseling students on related financial literacy topics such as personal budget management, loan repayment, and other guidance which may affect student academic performance and continued eligibility for assistance.
• Assist with overall management of financial aid programs including federal, state, and institutional grants, loans, work-study, and scholarships.
• Through an extensive list of daily, weekly, monthly, and quarterly reports, complete timely review of student records to confirm financial aid eligibility and revise financial aid awards, ensuring that all aid (loans, grants, scholarships, and work-study) is properly awarded within federal, state and institutional guidelines.
• Oversee completion of student information and documentation collection.
• Maintain confidentiality of student records.
• Participates in professional training and development opportunities as provided and serve as a member of the SAP Appeal Committee, and other committees as needed.
• Works collaboratively with Student Advocates, Student Accounts, Registrar, Enrollment, and other University constituents.
• Handles confidential information with discretion and independent judgment.
• Exhibits student centeredness in performance of all job duties.
• Treats all others with respect; understands the impact of culture/background on the behavior of others; respects differences among the Life community and demonstrates inclusive behavior.
• Anticipates, listens to, understands, and responds to customer needs. Delivers work products and services to customers in a way that reflects positively upon the department and the University.