Financial Accounts Technician

Duties

• Reviewing accounts receivable records - debt cases - and supporting documentation to ensure accuracy and compliance with VA policies and Federal regulations
• Performing debt collection activities including follow-up contacts - notices - and maintaining due process requirements
• Researching - analyzing - and resolving accounts receivable discrepancies and determining appropriate collection actions
• Evaluating repayment options - compromises - write-offs - and referral actions based on case documentation and financial data
• Verifying requests for recoupment against insurance - eligibility - and billing records for accuracy and completeness
• Auditing billing and collection documents for errors - omissions - duplication - and inconsistencies
• Investigating third party liability cases including tort - workers compensation - and auto claims to support recovery determinations
• Analyzing medical - insurance - and legal documentation to determine appropriate collection actions and case outcomes
• Coinciding with beneficiaries - insurance carriers - vendors - and internal departments to resolve account issues and discrepancies
• Communicating with legal counsel regarding delinquent debts - bankruptcy cases - and enforcement actions
• Preparing documentation and supporting records for refunds - adjustments - write-offs - and account closures
• Reconciling accounts receivable data between VistA and financial management systems and correcting discrepancies
• Monitoring accounts receivable reports and maintaining statistical data on collections - delinquent accounts - and write-offs
• Updating financial systems with case actions - collection status - and account adjustments and maintaining supporting documentation and case files for all collection and recovery actions
• Performing other related duties as assigned

Qualifications

Minimum Requirement: The following are minimum requirements for appointment as a Financial Accounts Technician in the Veterans Health Administration (VHA) - which all applicants must meet. Specialized Experience (GS-06): You must have one (1) year of specialized experience that equipped you with the particular knowledge - skills - and abilities (KSA's) to perform successfully the duties of the position - and that is typically in or related to the position to be filled. To be creditable - specialized experience must have been equivalent to at least the next lower grade level (i.e. - GS-05).

To be creditable - specialized experience must have been equivalent to at least the next lower grade level (i.e. - GS-05). Qualifying examples of specialized experience would typically include but are not limited to: maintaining and updating financial records - case files - and supporting documentation; communicating with internal and external stakeholders to resolve routine billing questions; performing basic data entry and filing of financial or case documentation; and verifying that required forms and supporting documents are complete.

(CLEAR DETAILS OF EXPERIENCE REQUIRED: Your resume must show complete information for each job entry - such as beginning and ending dates of employment - duties performed - and/or total hours worked per week.)

For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Work Schedule

Monday to Friday
08:00 a.m. to 04:30 p.m

Recruitment & Relocation Incentives

Not authorized

Critical Skills Incentive (CSI)

Not Approved