Finance Manager - Suntrup Automotive

Duties

• Determines desire/need for automobile financing by interviewing customers and exploring payment options.
• Verifies automobile purchase information by reviewing sales contract data; conferring with the sales department and making adjustments as needed.
• Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization standards; searching for lenders in information system; forwarding applications to lenders; conferring with loan underwriters and loan processors; obtaining stipulations when required; approves or rejects loan.
• Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents.
• Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to the customer; ensuring understanding of content.
• Sells products and services by reviewing desire/need for automobile insurance, credit insurance, extended warranties, anti-theft devices, appearance protection packages, etc.; explaining options, provisions, and premiums.
• Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies and dissatisfactions; maintaining a satisfactory Customer Satisfaction Index; complying with federal, state, and local regulations; helping others comply.

Requirements

• Process finance and lease deals accurately through financial sources to secure approval.
• Provide customers with a thorough explanation of manufacturer and dealership service procedures and policies and aftermarket products and extended warranties.
• Process all federal, state, and dealer paperwork related to vehicle transactions.
• Understands and complies with federal, state, and local regulations that affect the new & used vehicle finance departments.
• Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
• Checks all paperwork for the correct title, lien information, taxes, etc., before forwarding to accounting.