Finance Manager - Stars and Stripes Harley-Davidson

Duties and Responsibilities

• Sell Finance, Insurance, and Extended Service and Warranty programs to new and used motorcycle customers.
• Establish and maintain good working relationships with finance sources, factory, and other appropriate contracts.
• Maintain files of active insurance and financial agencies.
• Proactively recruit and maintain sources for other Finance and Insurance Products.
• Meet or exceed monthly sales objectives and provide reports as requested.
• Pursue a continuing program of formal and informal education in the area of expertise to maintain, strengthen, and broaden service.
• Submit paperwork to/obtain approval from finance sources on all finance deals.
• Convert cash deals to financed deals by selling the merits of financing versus paying cash.
• Setup finance forecasting in conjunction with the sales department forecasting to achieve the desired percent of penetration and income.
• Maintain a Finance & Insurance Logbook.
• Ensure timely and proper completion of all related paperwork. Check paperwork for correct title, line information, taxes, etc.
• Handle all Rate and Payment Quotations.
• Act as a liaison to all departments in matters concerning Finance & Insurance.
• Absorb and support overall company policies and procedures and support the dealership’s philosophy.
• Able to work cross-functionally with all departments with an emphasis on the Sales Department and Service Department.
• Institute and employ a feature/benefit selling methodology so that all customers receive consistent treatment.
• Ensure that the delivery of any new or used motorcycle is a “custom experience” that will create a customer for life.
• Contact customers using mailing lists, tickler files, and personal follow-up to encourage additional sales and ensure customer satisfaction.

Qualifications & Job Requirements

• Confidence in ability to be successful.
• Great attitude and outstanding work ethic.
• Ability to work well in a process-driven environment.
• Self-starter and self-motivated.
• Adhere to a standard of professional ethics and be respectful to customers.
• Be knowledgeable of state regulations regarding finance and the Fair Credit Reporting Act.
• Structure deals in accordance with lender and dealership guidelines.
• Have a strong menu presentation and use the 300% rule at all times.
• Disclose financial information to customers.
• Maintain good lender relations and evaluate new lender programs.
• Prepare weekly and monthly reports as requested by management.
• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
• Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs is a plus.
• 2 years Finance and Insurance experience preferred.

Benefits

• Employee discounts.
• Paid training.
• 401k (subject to completion of the introductory period and other eligibility requirements).
• Medical, dental, and vision insurance.
• Short- and long-term disability.
• Accident, critical illness, and cancer insurance.
• Voluntary term life insurance.
• Flexible spending account access.
• Legal shield and identity theft shield.
• Employee assistance program.
• Paid vacation time (after the first year of employment, full time employees accrue vacation hours – ranges from 40 hours/year up to 120 hours/year based on years of employment).
• Paid sick leave (all employees earn 1 hour of paid sick leave for every 40 hours worked in compliance with the applicable state paid sick leave law).
• Paid holidays (based on dealership’s observed holiday policy).
• Paid bereavement leave.
• Opportunities for advancement.