Finance Manager
Position Summary
The Finance Manager supports the financial operations, reporting, controls, budget management, and revenue reconciliation of Harborview Aquarium. Reporting to the Executive Director, this role collaborates with the zoOceanarium Group CFO on accounting policies, financial reporting, budgeting, internal controls, and corporate financial procedures. The position also collaborates with department managers, vendors, payment processors, and applicable County representatives.
Duties And Responsibilities
Collaborate with Executive Director and zoOceanarium Group CFO to ensure proper setup and implementation of financial systems, accounting workflows, chart of accounts, department codes, reporting structures, procurement policies, and related financial procedures.
Assist with the development of the operating budget, departmental budgets, cash flow projections, and financial forecasts.
Cook with leadership and department managers to establish purchasing, invoice approval, expense coding, and budget tracking procedures.
Support the implementation of accounting, purchasing, payroll, POS, ticketing, and revenue reporting systems.
Review POS and ticketing system configuration to ensure revenue categories, tender types, tax settings, discounts, comps, refunds, memberships, gift cards, departments, and general ledger mapping are accurate.
Aid in testing admissions, retail, café, membership, online sales, refunds, cash payments, credit card payments, gift cards, and daily closeout procedures prior to opening.
Aid in developing procedures for daily POS closeout, cash drawer reconciliation, refunds, voids, discounts, comps, chargebacks, and payment discrepancy resolution.
Aid in PCI compliance preparation by coordinating documentation, payment handling procedures, device tracking, staff training records, and applicable vendor compliance information.
Cook with the development and documentation of procedures for cash handling, deposits, change orders, armored car service, safe counts, cash drawer reconciliation, refunds, comps, and financial closeout.
Operational Phase
Maintain accurate financial records and ensure transactions are coded appropriately by department, project, account, and budget category.
Manage or support monthly close activities, including reconciliations, journal entries, accruals, financial review, and reporting.
Prepare monthly financial reports, budget-to-actual reports, variance explanations, and operating summaries for leadership review.
Track actual financial performance against approved budgets and notify leadership of significant variances, risks, or trends.
Reconcile ticketing, POS, retail, café, memberships, gift cards, online sales, refunds, chargebacks, and payment processor deposits.
Review POS, ticketing, and payment system reports to ensure sales, taxes, discounts, comps, refunds, memberships, gift cards, and tender types are being reported accurately.
Reconcile POS, ticketing, and payment processor activity to bank deposits, daily closeout reports, cash counts, and accounting records.
Support PCI compliance activities, including documentation of payment handling procedures, payment device tracking, staff training records, vendor compliance documentation, and annual self-assessment support.
Process, review, and track vendor invoices to ensure they are properly approved, coded, supported, and consistent with purchase orders, contracts, or department approvals.
Track recurring invoices, contract renewals, payment terms, service agreements, and vendor obligations.
Coordinate with HR and department managers to review payroll reports, department coding, overtime, PTO, and labor cost variances.
Support retail inventory accounting, cost of goods tracking, shrink reporting, margin analysis, and inventory adjustments.
Support café cost tracking, vendor invoice review, food cost analysis, waste tracking, and margin reporting.
Maintain financial documentation for audits, County review, external accountants, insurance audits, management review, and other reporting needs.
Assist in the preparation of annual budgets, rolling forecasts, long-term financial planning, and updated operating assumptions.
Provide financial analysis and recommendations to leadership; budget approval authority remains with the Executive Director and zoOceanarium Group CFO.
Identify cost savings, process improvements, revenue risks, and opportunities to improve financial performance.
Maintain confidentiality of financial, payroll, vendor, employee, and business information.
Work closely with all internal departments to support accurate reporting, maintain appropriate segregation of financial duties and internal controls, safeguard Aquarium assets, and promote efficient aquarium operations.
Experience, Skills, and Qualifications
Three to five years of accounting, finance, bookkeeping, or financial management experience required.
Experience with budgeting, financial reporting, reconciliations, accounts payable, and general ledger accounting required.
Experience in hospitality, attractions, nonprofit, government-funded operations, retail, food service, or public-facing operations preferred.
Experience working within departmental budgets and supporting managers with budget tracking preferred.
Working knowledge of accounting principles, internal controls, cash handling, revenue reconciliation, and month-end close processes required.
Experience with QuickBooks or similar accounting software preferred.
Experience with POS, ticketing, payroll, purchasing, payment processing, or inventory systems preferred.
Familiarity with PCI compliance, payment processing controls, or cardholder data handling procedures preferred.
Strong proficiency with Microsoft Excel, Outlook, Word, and PowerPoint required.
Ability to analyze financial data, identify trends, explain variances, and communicate financial information clearly to non-financial managers.
Ability to review system reports, identify discrepancies, and work with vendors or internal teams to resolve financial reporting issues.
High attention to detail and accuracy.
Ability to maintain confidentiality and exercise sound judgment.
Strong written and verbal communication skills.
Ability to work collaboratively with department managers, vendors, external service providers, and leadership.
Creative problem-solver who thrives when presented with a challenge.
Abilities
Sit or stand for extended periods of time.
Read, listen, and communicate effectively in English, both verbally and in writing.
Access, review, and accurately input information using moderately complex computer systems.
Communicate effectively with vendors, department managers, external service providers, and leadership.
Communicate effectively with vendors, department managers, external service providers, and leadership.
Lift and carry up to 25 pounds.
Other
Upon employment all team members are required to comply with the standards, rules and regulations, which may be established by the Company and updated from time-to-time.
Team members who violate property rules or have irregular attendance will be subject to disciplinary action, up to and including termination of employment.
The leisure business functions seven days a week. Due to the seasonal nature of the industry, team members may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the property.
Team members may also be required to attend group and/or department meetings in addition to the work shift as necessary.
Salary
$60,000 to $70,000 per year, depending on experience.
ZoOceanarium is proud to be an equal opportunity employer.
We are committed to creating a welcoming, inclusive workplace and consider all qualified applicants without regard to any characteristic protected by applicable law. We value the unique backgrounds, experiences, and perspectives each team member brings to our organization.