Finance Manager

Responsibilities

• Meet with customers after the vehicle selection to discuss financing options.
• Assess customer creditworthiness and pre-qualify them for loan options from various lenders.
• Negotiate loan terms and interest rates with lenders on behalf of the customer.
• Secure financing approval and finalize loan documents.
• Ensure all loan documentation is accurate and compliant with regulations.
• Present and explain various financial and insurance products (extended warranties, gap insurance, service contracts, etc.) to customers.
• Tailor product recommendations to the customer's needs and budget.
• Overcome objections and effectively close deals on F&I products.
• Maintain a deep understanding of all offered products and their benefits.
• Structure financing deals that meet customer needs while maximizing dealership profit.
• Utilize various tools and techniques to increase profitability within legal and ethical boundaries.
• Track sales performance and identify opportunities to improve F&I penetration (percentage of customers purchasing F&I products).
• Provide exceptional customer service throughout the financing process, ensuring a smooth and positive experience.
• Build trust and rapport with customers, addressing their concerns and questions with professionalism.
• Maintain a positive and welcoming demeanor in sometimes high-pressure situations.
• Ensure all financing and sales practices comply with federal and state regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act).
• Stay informed about updates to regulations and adapt processes accordingly.
• Train and mentor sales staff on F&I products and processes.
• Maintain strong relationships with lenders and insurance providers.
• Assist with monthly and quarterly sales reports and financial analysis (as needed).

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Minimum of 2-3 years of experience in automotive finance or a related field (e.g., banking, lending).
• Strong understanding of automotive financing principles and loan options.
• Excellent sales and negotiation skills.
• Prowen ability to close deals and meet sales targets.
• Exceptional communication and interpersonal skills.
• Proficient in computer skills and dealership management software (DMS).
• Ability to multi-task and manage time effectively in a fast-paced environment.
• A valid driver's license with a clean record.
• Knowledge of F&I regulations and compliance is a plus.

About the Role

Seattle, WA | Mercedes-Benz | Huge earning potential! | F&I Experience Required | Veterans encouraged to apply