Finance Manager

About the role

Starling Automotive Group is seeking an experienced Finance Manager for the Starling Chevrolet Store in Mount Pleasant, SC. This role bridges the gap between the sales department and financial institutions, ensuring an exceptional customer experience while securing financing, structuring deals, and presenting financial products in a compliant, transparent, and profitable manner.

Responsibilities

• Present and sell finance and insurance (F&I) products including extended warranties, GAP insurance, service contracts, and protection packages.
• Secure financing through a network of lenders while obtaining the most competitive approvals for customers.
• Structure deals to maximize profitability while maintaining compliance with all federal, state, and dealership regulations.
• Ensure all paperwork is accurate, complete, and processed in a timely manner.
• Maintain strong relationships with banks, credit unions, and financial institutions.
• Review and verify customer credit applications and financial data.
• Ensure compliance with all legal and regulatory requirements (FTC, Truth in Lending, etc.).
• Work closely with the sales team to finalize deals and maintain deal flow efficiency.
• Achieve monthly performance targets for product penetration and profit per deal.
• Provide a high level of customer service and build trust during the finance process.

Requirements

• Previous experience as an Automotive Finance Manager or in a dealership F&I role preferred.
• Strong knowledge of automotive financing, lending practices, and compliance regulations.
• Proven track record of meeting or exceeding sales and profit goals.
• Excellent communication, negotiation, and closing skills.
• Ability to work in a fast-paced, high-volume environment.
• Strong attention to detail and organizational skills.
• Proficiency with dealership management systems (DMS) and CRM tools.
• Automotive Finance & Insurance Experience.
• Customer and Team Focus.
• Strong Communications Skills.
• College Degree or Equivalent Experience.
• Proven and Verifiable Track Record of Success.
• Valid U.S. Driver’s License with a Good Driving Record.
• Pass a background check and pre-employment drug test.
• AFIP Certification and/or JM&A Finance and Insurance Training (Preferred).

Skills

• Sales and closing ability
• Financial acumen
• Customer-focused mindset
• Integrity and compliance awareness
• Time management and efficiency
• Team collaboration

Success Metrics

• Finance product penetration rate
• Profit per vehicle retailed (PVR)
• Deal funding time and accuracy
• Customer satisfaction scores (CSI)
• Lender approval ratios

Benefits

• Competitive base salary plus commission/bonus structure
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) or retirement plan options with employer match
• Life Insurance
• Supplemental Insurance Coverage (Short and Long Term Disability, Accident and Critical Illness Coverage)
• Ongoing training and development opportunities
• Vehicle purchase and service discounts