Finance IT Analyst Senior

About the role

This is an exciting time to join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. The Finance IT Analyst, Senior provides advanced analytical, technical, and operational support for financial systems and programs within the Department of Finance. This role blends senior-level management analysis with specialized financial systems expertise—supporting system troubleshooting, data extraction, reporting, governance, and technology-enabled process improvement.

The position independently evaluates complex issues, supports decision-making, and contributes to department-wide technology initiatives, financial process improvements, and policy development. The incumbent frequently collaborates with leadership, end-users, technology partners, and external agencies to optimize financial operations and strengthen the integrity, accessibility, and accuracy of financial data.

This position is considered Essential Personnel, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather.

Responsibilities

• Assist customers and end-users with system access, functionality, navigation, and issue resolution
• Perform troubleshooting of technical and financial system issues, escalating to IT or vendors when necessary
• Analyze root causes of system errors and recommend corrective actions
• Review system data flows, configuration, and interface points to ensure accuracy and operational continuity
• Support QA validation, verification, and testing
• Write SQL scripts to extract, review, validate, and troubleshoot financial data
• Identify, understand, and leverage database structures, including interpretation of entity relationship diagrams (ERDs)
• Compile, analyze, and interpret statistical and financial data to support program evaluation and operational decision-making
• Prepare dashboards, reports, forecasts, and data summaries for leadership and program stakeholders
• Support Data Warehouse and Data Analytics initiatives
• Analyze and coordinate the administrative and operational performance of programs and projects, particularly those involving financial functions
• Conduct complex financial analyses, reconciliations, and reviews of financial transactions
• Collaborate with Finance Administrative Unit to draft, revise, and maintain documentation such as policies, SOPs, desk aids, reports, and process maps
• Evaluate program and system performance, identify gaps, and recommend improvements
• Collaborate with Finance Administrative Unit to support development and implementation of governance frameworks, program policies, and technology-supported administrative processes
• Ensure adherence to regulations, standards, and departmental requirements related to financial system integrity and reporting
• Participate in audits, system reviews, and process assessments to identify risks, compliance issues, or control needs
• Oversee or contribute to processing and validation of complex financial transactions
• Participate in cross-functional project teams implementing new or upgraded financial technology solutions
• Support system testing, validation, user acceptance, and readiness activities
• Assist in documenting requirements, assessing system impacts, and facilitating end-user training
• Coordinate project tasks, timelines, and communication between Finance, IT, and external partners
• Serve as a lead worker when assigned, guiding professional, paraprofessional, or support staff
• Provide training, coaching, and mentoring related to systems, reporting, processes, or compliance requirements
• Support departmental efforts to standardize practices, develop consistent procedures, and improve service delivery

Qualifications

Minimum Training and Experience

• Bachelor’s degree in business or public administration, or field related to assignment
• Four years of journey-level professional experience in area related to assignment, such as program/project management or management/policy/financial analysis
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Preferred Training and Experience

• Well versed and proficient in finance-based jargon, systems, and reporting
• Proven ability to identify, understand, and leverage database structures and interpret entity relationship diagrams (ERDs)
• Ability to write SQL scripts for extraction, review, and troubleshooting of financial data
• Bachelor’s degree in business or public administration, or field related to assignment

Knowledge, Skills, and Abilities

• Knowledge (some combination of the following): analysis and reporting of data; audit practices; basic accounting knowledge; debt and grant management; economic and accounting principles; background in department of focus; EDI processes and guidelines; education and training principles; English language including the meaning and spelling of words, composition, and grammar; general financial reporting; laws, rules, and fines in and around ACH transactions; ordinances, government regulations, agency rules, and the legislative process; payment systems; payroll accounting; principles for providing customer service, including meeting quality standards for services and customer satisfaction
• Skills (some combination of the following): analyzing complex issues; building budgets, expenditures, and revenue forecasts; communicating with various internal and external departments; drafting and revising documents; forecasting; managing multiple priorities and deadlines; managing program in focus area; overseeing financial transactions; preparing forecasts, reports, analyses for special projects, etc.; supporting various activities in area of focus; teaching and instructing individuals and groups; oral and written communication
• Abilities (some combination of the following): adapt; analyze information; make decisions; multi-task; problem solve; work in teams

Benefits

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program