Finance & HR Support Specialist - Hybrid

About the role

The Finance & HR Support Specialist manages the company's accounts receivable process and provides administrative and operational support to the finance department, as well as HR support.

Responsibilities

• Generate and distribute Member/Program Participant invoices accurately and on time
• Process incoming payments via check, ACH, wire, and credit card
• Maintain accurate Member/Program Participant records and documentation
• Follow up on outstanding balances professionally and courteously
• Research and resolve billing discrepancies and Member/Program Participant payment issues
• Apply Member/Program Participant payments accurately to accounts
• Maintain accounts receivable balances and prepare aging reports
• Work closely with Member/Program Participants and internal departments and programs to resolve account issues
• Support month-end and year-end closing activities
• Prepare reports and spreadsheets
• Support cash application and account reconciliations
• Provide backup support for other accounting functions as needed
• Maintain confidentiality of financial information
• Participate in process improvement initiatives to increase efficiency and accuracy
• Train and coach staff through hiring process and administrative payroll functions as needed
• Schedule and conduct new employee orientations
• Accurately process staff and volunteer hiring and ongoing personnel records, ensuring compliance and confidentiality
• Generate accurate HR-related reports as needed
• Accurately support and process payroll
• Support with staff leaves, WC, FMLA, ADAP
• Perform other accounting and administrative duties as assigned

Requirements

• Associates degree in Accounting, Finance, HR, Business Administration, or equivalent experience preferred
• Previous Accounts Receivable or accounting, data entry experience preferred
• Proficiency in Microsoft Excel and Microsoft Office
• Experience with accounting, and HRIS software is a plus
• Strong mathematical and analytical skills
• Excellent organizational and time management abilities
• Strong problem-solving and critical thinking skills
• Excellent written and verbal communication skills
• Highly dependable, reliable, and accountable
• Ability to learn new systems and processes quickly
• Strong attention to detail with a high degree of accuracy
• Ability to prioritize multiple tasks and meet deadlines
• Member/Program Participant-service mindset with professionalism and tact
• Ability to work independently and as part of a team
• Positive attitude and willingness to take on new responsibilities
• Maintain confidentiality and exercise sound judgment

Qualifications

• Associate's degree in Accounting, Finance, HR, Business Administration, or equivalent experience preferred
• Previous Accounts Receivable or accounting, data entry experience preferred
• Proficiency in Microsoft Excel and Microsoft Office
• Experience with accounting, and HRIS software is a plus
• Strong mathematical and analytical skills
• Excellent organizational and time management abilities
• Strong problem-solving and critical thinking skills
• Excellent written and verbal communication skills
• Highly dependable, reliable, and accountable
• Ability to learn new systems and processes quickly
• Strong attention to detail with a high degree of accuracy
• Ability to prioritize multiple tasks and meet deadlines
• Member/Program Participant-service mindset with professionalism and tact
• Ability to work independently and as part of a team
• Positive attitude and willingness to take on new responsibilities
• Maintain confidentiality and exercise sound judgment

Skills

• Problem-solving and critical thinking skills
• Written and verbal communication skills
• Attention to detail
• Mathematical and analytical skills
• Organizational and time management abilities
• Dependability and reliability
• Learning new systems and processes
• Member/Program Participant-service mindset
• Teamwork and collaboration
• Confidentiality and judgment

Benefits

• Free Family Membership
• Discounted Programs
• Retirement after eligibility is met
• Employee Assistance Program
• Paid Vacation, Sick Days, and Holidays
• Medical, Dental & Vision Insurance options
• HRAD
• Disability Benefits
• Life Insurance USD $24.00 - USD $29.00 /Hr.