Finance Contract Associate

Essential Functions

• Documentation, Processing & Compliance:
  • Review and input of new loan application requests
  • Verify licenses and conduct corporation searches to validate validity of applicants
  • Prepare and follow up on loan documents to ensure prompt return of all required items
  • Ensure all documentation complies with internal policies and regulatory requirements
  • Perform due diligence checks
• Funding & Transaction Management:
  • Monitor deal progress
  • Identify bottlenecks and proactively address issues
  • Cook up with internal teams to ensure timely loan funding via ACH, wire transfer and manual checks
  • Follow up in product delivery and final verbal verifications necessary for fundings
  • Maintain transaction records in relevant systems and ensure data integrity
• Customer Service & Communication:
  • Handle incoming calls for front end finance process
  • Ensure customer understanding of finance contract requirements
  • Respond to inquiries, provide accurate, timely support
  • Maintain strong communication with customers, vendors and brokers throughout the loan cycle
• Backup Support & Efficiency:
  • Serve as backup for other Finance Contract Associates
  • Maintain continuity during absences and heavy volume times
  • Collaborate to streamline workflow efficiency, accelerate performance and emphasize teamwork to refine operational flow

Requirements

• Education: High School diploma, some college preferred
• Loan or lease documentation training/knowledge helpful
• Experience: 2 or more years work experience in financial services lease company or commercial bank. Prefer specific work experience in loan and lease documentation

Skills

• Excellent verbal and written communication skills
• Sales and customer service skills
• Ability to take initiative and work in a team environment
• Ability to adhere to established policies and procedures
• Ability to promote other NCMIC Group, Inc. products and services

Mental Demands

• Works with little need for guidance or reliance on oral or written instructions
• Performs a wide range of tasks as dictated by business demands and changing conditions
• Able to interpret data and problem solve with limited or incomplete information
• Must focus on a task for extended periods of time as well as ability to multitask
• Able to relate to and work with a variety of other employees and customers
• Able to plan, organize and meet deadlines while maintaining a high accuracy rate

Physical Demands

• Continuous sitting for extended periods of time
• Some standing, walking, bending and reaching
• Frequent use of fingers and hands to manipulate office equipment, including computer, telephone and copier