Final Mile Site Leader - Cedar Rapids
About the role
Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. We are seeking a Last Mile Site Leader in Cedar Rapids, IA!
Essential Functions
- Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams
- Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures
- Oversees recruiting, processing, and performance of Haulers
- Develops and maintains relations with vendors
- Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims
- Interfaces with end customers to ensure effective in-home delivery for customers
- Maintains monthly operation reports that include statistics and customer service scores
Skills & Competencies
- Strong written and verbal communications skills
- Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to analyze technical and scientific journals as they pertain to the business and market
- Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions
Company Benefits
- Medical
- Dental
- Vision
- 401k + Company Match
- Employee Assistance Program
- Paid Time Off
- Flexible Work Schedules (when possible)
Pay
The pay range for this position is $85k-$90k per year. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.