File Clerk

Responsibilities

• Welcome visitors professionally and provide a positive first point of contact for customers arriving on site.
• Manage filing activities by organizing, retrieving, and maintaining documents with accuracy and attention to detail.
• Answer incoming phone calls, respond to routine inquiries, and direct messages to the appropriate team members.
• Cook up appointment scheduling and support daily calendar management for service-related needs.
• Aid with customer support and help guide visitors through the service process.
• Enter order information and other business records into internal systems while maintaining data accuracy.
• Prepare and send email communications to customers and internal staff in a clear and timely manner.
• Partner with administrative and service teams to keep office operations running efficiently throughout the day.

Requirements

• At least 2 years of experience in a file clerk, administrative support, or customer service position.
• Strong ability to handle inbound calls and communicate professionally with customers and coworkers.
• Previous experience with data entry, order processing, and appointment scheduling.
• Proficiency with Microsoft Word and Microsoft Excel for routine office tasks.
• Comfortable managing email correspondence and maintaining organized documentation.
• Ability to work a permanent weekday schedule, either 8:00 AM to 5:00 PM or 7:00 AM to 4:00 PM, Monday through Friday.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a busy environment.

Qualifications

TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.