Field Technician - South Dakota

About the role

T-Mobile is searching for an impactful Field Technician in our South Dakota market to join us in taking the next big leap forward!

Main responsibilities include:

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments, delivering accurate status and progress updates as required
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
• Avoid repetitive tasks by assisting in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Develop yourself through continuous learning – completing training requirements to stay current on existing and new systems and products in order to grow skills and to expand proficiency in alignment with organizational values and requirements.

Education and Work Experience:

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 2-4 years - Working experience in Field Operations and maintenance.
• 2-4 years - Wireless telecommunications or other related experience.

Knowledge, Skills and Abilities:

• Electronics (Required)
• RAN – Radio Access Network equipment – Experience/Familiarity with Nokia and/or Ceragon RAN and/or Ericsson RAN technology is a plus
• Attention To Detail (Required)
• Problem Solving - Solves problems using creativity and innovation. (Required)
• Computer Fluency with ability to use programs such as Microsoft Office (Required)
• Understanding of Internet Protocol. Ability and willingness to incorporate AI into preparing solutions for and while triaging logical components.
• Excellent verbal and written communication skills
• Self-motivated; exhibits initiative in achieving company goals and objectives.
• Basic leadership skills and ability to prioritize and complete multiple tasks.
• Able to work both independently and in a team environment.
• Flexibility with ever-changing environments and priorities.
• Flexible hours are a must. Day and night work is part of the job, as well as being part of an on-call rotation for the South Dakota/Wyoming market, which includes nights, weekends and holidays.
• Ability to lift 50-70 pounds as well as being outside in the elements is an expected part of this role.

Licenses and Certifications:

• At least 21 years of age to operate a company assigned vehicle
• Legally authorized to work in the United States

Travel:

• Travel Required (Yes/No): Yes

DOT Regulated:

• DOT Regulated Position (Yes/No): Yes
• Safety Sensitive Position (Yes/No): No