Field Technician - Madison BCycle

About the role

Madison BCycle is looking for an energetic, self-motivated Field Technician. This role is the public face of BCycle in the field; therefore, a positive and friendly attitude is an absolute necessity!

Responsibilities

• Inspect and evaluate electric bicycles for safety, function and cleanliness
• Electric bike battery swapping
• Balancing the system (moving e-bikes around)
• Customer service/interaction (questions on the street)
• Drives a service van or rides and e-bike to complete daily tasks. Works alone or under the guidance of the Operations Manager
• Prioritize and lead e-bike repairs in shop to ensure that BCycle Electric bikes are returned to operation in good condition as soon as possible
• Scouts and recovers abandoned bikes in the field.
• Maintaining stations (some troubleshooting, replacing parts, cleaning and batteries)
• Installation and removal of stations
• Collections and enters data as required
• Works with Program Manager to ensure timely and productive workflows.
• Events (prepping e-bikes, set up, tabling, tear down)
• Ability to adapt to changing roles

Requirements

• Requires High school diploma or GED
• Clean driving record is a must
• Positive attitude and self-motivation are a requirement
• Impressive attention to detail
• Bike share experience a plus
• Small team skills and a willingness to have fun while completing the goals are a must!

Physical Requirements and Special Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Job requires working outdoors in various temperatures including rain, and both extreme cold and heat conditions. Also requires warehouse work and some office work when necessary.
• Will require bending, stooping, and lifting materials that weigh up to 65 pounds.
• Safely operate gas vehicles in heavy traffic in an urban environment.
• This role requires the ability to speak clearly so listeners can understand, understand the speech of another person, see details of objects that are less than a few feet away, stand or sit for several hours straight at a time.

Benefits

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Pay

24.06 Hourly Wage

Schedule

Friday, Saturday or Sunday 12:00pm to 8:30pm, 2 or 3 evening shifts per week, one weekend day required