Field Technician - Lift Truck

About the role

The Lift Truck Field Technician is responsible for performing jobs involving servicing and repair of equipment, working both independently and on a team. Examples of the types of machinery that the candidate must be able to evaluate, and repair include internal combustion lift trucks, electric lift trucks, allied products, and diesel engines. Extensive on-the-job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. The Technician will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Technician will advance in Classification as attitude, skill level, and job performance allows.

Responsibilities

• Plans and performs minor repairs using correct tools and procedures
• Orders and returns parts for assigned jobs in a timely manner
• Performs the following tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
• Performs preventive maintenance service according to factory guidelines
• Demonstrates proper use of service information systems
• Works in field service as experienced Technician as required
• Adheres to and follows all applicable and required safety standards and procedures
• Works independently in the field as required
• Upholds the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve

Requirements

• Work is normally performed in a Lift Truck Service Department shop or on the location of customer job sites
• Exposure to physical risk and all-weather conditions is associated with this position
• Standing, typically on hard surfaces, for extended periods of time is often required
• Pass pre-employment background check, physical exam (including drug screen), and meet all physical requirements for position
• Ability to speak, listen, write, and type effectively
• Reaching, grasping, and stooping