Field Technician, Lift Truck

Job Summary

Perform maintenance, diagnosis, and repairs in the field, on customer owned or Altorfer rental lift trucks/forklifts/material handlers, Caterpillar, and other allied type construction equipment. Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and lift truck equipment.

Responsibilities

• Aid in deciding if equipment needs to be transported into the shop for repairs.
• Establish and maintain service-oriented working relationships with customers.
• Plan and execute the repair of various pieces of rental equipment.
• Provide excellent customer service to all customers.
• Complete service reports and all other paperwork before and after repairs are made.
• May perform other related duties as requested and/or assigned.

Requirements

• Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
• Previous experience working on electric, diesel engines, hydraulic systems, fuel systems, drivetrain, brake systems, etc., and possess troubleshooting skills.
• Automotive and Industrial Maintenance Technicians encouraged to apply.
• Computer literate and proficient with programs such as Microsoft Word and Outlook required.
• Knowledge of Cat software preferred.
• Must take initiative, be team oriented and willing to adapt to change.
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
• Must be a self-starter, well organized and able to work in a fast-paced environment.
• Ability to follow all safety rules and wear proper safety equipment.
• Excellent customer service skills are needed.
• Must be able to safely lift 75lbs, bend, twist, and climb.
• Must possess a Class C or higher commercial driver’s license with clean driving record.

Qualifications

• Must be flexible to work varying schedules and hours as needed.
• Travel between locations is required.

Skills

• Computer literacy and proficiency with Microsoft Word and Outlook.
• Knowledge of Cat software.
• Strong troubleshooting skills.
• Excellent customer service skills.

Benefits

• Competitive pay.
• Excellent benefits.
• The opportunity to work with a remarkable team of people.

Pay

Salary range: $XX - $YY per hour.

Schedule

700AM – 500PM, Monday- Friday (some Saturdays & O.T. when needed).