Field Technician III

Position Overview

Serve as a lead onsite technician, directing, inspecting, and auditing work performed by other technicians.
Perform installation and service tasks at customer sites with minimal supervision.
Train and cross-train technicians and business partners on client and product requirements.
Provide regular updates, submit deliverables, and support bid and estimate processes.
Act as a point of escalation for clients, resolving issues or escalating as necessary.

Requirements

• High School Diploma or equivalent.
• 2+ years of experience as a Technician II or in a similar role.
• Demonstrated proficiency across multiple key account areas such as Voice, Data, Fire Alarm, Fiber, Burglar Alarm, CCTV, Access Control, Digital Signage, Access Points, and Networking.
• Able to operate network certifiers and hold certifications like BICSI Installer 2 (Copper & Fiber), OSHA 30, and LIFT.
• Strong communication skills, organization, attention to detail, and problem-solving abilities.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

About Us

• IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets.
• Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services.
• Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants.
• Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For.
• We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company.
• Our contractors, as well as our internal employees, can participate in this plan after one year of service.
• In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.