Field Technician I

About Microbac

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries. We serve our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. With over 50 years of trusted, analytical, and measurement experience, we embody a company-wide commitment to exceptional customer experience.

As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition, and life science markets.

About the Role

We are seeking a Field Technician to support the overall operation of the laboratory by ensuring samples are picked up, stored, and delivered to the designated laboratory location. Operating company vehicles, Field Technicians travel to client locations to collect pre-packaged samples of food and food products and deliver them to our laboratory. Upon pickup, Field Technicians are expected to thoroughly document their pickups and store the samples according to our SOPs to ensure the integrity of the samples during transit.

Responsibilities

• Safely and efficiently operate a company vehicle to drive to and from client locations for the purposes of retrieving samples and delivering them to the laboratory.
• Promote the Company's brand through professional interactions with clients and observable safe driving practices.
• Sample pick-up on a planned schedule according to customer requirements.
• Maintain storage of samples in accordance with established SOPs.
• Ensure legal documentation is complete and accurate (e.g., Chain of Custody Forms).
• Maintain regular communication with internal management regarding samples, schedules, customer requirements, problems, delays, and/or complaints.
• Observe all applicable roadway laws.
• Maintain the cleanliness of the Company vehicle.
• Maintain accurate logs, records, and other documentation as required.
• Prepare sample containers to be delivered and used by customers to collect samples.
• Ensure samples are labeled appropriately and assist with sample log-in efforts.
• Set up and operate sample collection instrumentation.
• Provide technical assistance to customers within realm of capabilities; or refer to senior management.

Requirements

• High school diploma or equivalent required.
• 21 years of age.
• Clean driving record (over previous 36 months).

Skills

• Ability to follow written and verbal instruction.
• Above average attention to detail.
• Good verbal communication skills.
• Ability to operate a Company vehicle and observe all applicable safety protocols and laws.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance.
• Life insurance and disability.
• Generous paid time off including vacation, holidays, and flextime.
• Wellness program.
• Referral bonus.
• Tuition reimbursement.