Field Technician (Heavy Equipment or Automotive)

Lonestar Forklift is a customer-focused material handling equipment dealership with over 30 years of proven success and numerous branch locations across Texas. We offer new equipment, used equipment, rentals, service, parts, fleet management, and training, providing comprehensive and tailored solutions for unique business needs. With a focus on learning and continuous improvement, we invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work. Lonestar Forklift is an integral entity of Leavitt Industrial Group.

About the role

We are looking for a mechanically skilled Field Technician (Heavy Equipment or Automotive Mechanic) to join our Service team in San Antonio, Texas. Reporting to the Service Manager, the Field Technician will handle a variety of machinery repair tasks for our loyal customers.

Responsibilities

• Diagnose, repair, and complete routine maintenance and safety inspections on a variety of material handling equipment and machinery
• Maintain effective and consistent communication with the Service Dispatcher regarding ongoing Service jobs, and complete assigned tasks in a timely manner
• Discuss Service job details with customers and communicate a clear understanding of the job scope and repair requirements
• Communicate with the Parts department via phone and email to ensure required parts are ordered, and prepare required parts before visiting job sites
• Maintain proper documentation where needed, including work order forms and warranty paperwork
• Report any safety incidents promptly and adhere to all safety policies

Requirements

• At least 5 years of heavy equipment or automotive repair experience in a related industry
• Relevant Trade Certification (an asset)
• Experience with hydraulics and diagnosing and servicing electric engines (a strong asset)
• Previous aerial platform and lift truck experience (an asset)
• Strong communication skills, including the ability to partner effectively with external customers and internal stakeholders
• Excellent problem-solving skills and strong aptitude for learning and applying mechanical and technical concepts
• Strong work ethic and a positive attitude
• High school diploma
• Valid driver’s license and ability to travel to customer sites in the region

Benefits

• Comprehensive medical, vision, and dental benefits for you and your dependents
• Life Insurance, Short Term Disability, and Long Term Disability – 100% employer paid
• Employee assistance programs
• 401K matching
• Ongoing professional development opportunities

This is an onsite role based in San Antonio, Texas.